Ending the Year on a High: G2 Crowd Names Creately a Leader in the Diagramming Category

As the year comes to an end, we are humbled and filled with gratitude for the overwhelming response we received from our users. 

Software customer review site G2 Crowd recognized Creately as a Momentum Leader for Fall 2020 in the Diagramming Category.

This badge, along with several others including High Performer- Mid Market, High Performer- Enterprise, and Leader- Fall is based on 1000s of independent customer reviews. Every month, nearly 2.5 million people visit G2 Crowd’s site to gain unique insights. G2 Crowd aims to bring authenticity and transparency to the business marketplace.

G2 ranks products based on two factors: customer satisfaction through user reviews and market presence, with market share, vendor size, and social impact all considered. These badges represent an overall satisfaction rating from the people we value the most – our customers.

Leader: Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.

High Performer Enterprise: Products in the High Performer quadrant in the Enterprise Grid® Report have high customer satisfaction scores and low Market Presence scores compared to the rest of the category.

High Performer Mid-Market: Products in the High Performer quadrant in the Mid-Market Grid® Report have high customer satisfaction scores and low Market Presence scores compared to the rest of the category.

Momentum Leader: Products in the Leader tier in the Momentum Grid® rank in the top 25% of their category’s products by their users.

Creately has seen a consistent rise in overall user ratings. Our launch of new collaborative features and improved product capabilities and support has resulted in more and more users choosing Creately as their default diagraming tool.

2020 saw a seismic shift in the way teams and organizations work together. With prolonged locked down orders and teams having to work remotely for extended periods of time, organizations around the world were looking for ways to facilitate better teamwork and collaboration. 

As the collaboration space continues to grow, Creately will be at the forefront of innovation, aiming to remove the remaining friction that exists in remote collaboration software. The introduction of real-time collaborative features like in-app video conferencing and live mouse tracking, coupled with our years of expertise in the diagramming space has resulted in a robust tool where teams and individuals can get together and work visually.

The fall of 2020 saw the highest surge of registered users on Creately which has firmly placed us in the leader quadrant of the G2 Grid® for Diagramming.

We are proud and honored to be the visual workspace choice for so many customers who use Creately to plan, draw, ideate, and discuss. 

Creately received an average rating of 4.4 out of 5 stars and is used by everybody from students to C.E.O’s.

We look forward to continuing to delight our customers and are excited to bring further innovation to the visual collaboration space.

Download our all-new eBook for tips on 50 powerful Business Diagrams for Strategic Planning.


Chiraag George

Chiraag George is a communication specialist here at Creately. He is a marketing junkie that is fascinated by how brands occupy consumer mind space. A lover of all things tech, he writes a lot about the intersection of technology, branding and culture at large.

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