IT & Operations Planning

Level Up Your IT & ITSM Planning

Plan and design your IT infrastructure, operations and processes. Link IT priorities with org strategy, visually manage assets, incidents and change.

  • Professional cloud, IT and process planning tools
  • Custom visual databases for any meta-data
  • Real-time collaboration, secure sharing and access controls
IT & Operations Planning

Creately combines whiteboard like ease of use with advanced process modelling and data capture to super-charge your process improvement and process management journey.


Trusted by over 10 Million users and 1000’s of teams.

A comprehensive toolset for planning, analysis and monitoring IT/Cloud and ITSM

    What is Creately?

    Creately is a planning and knowledge management hub. It is a data powered visual platform that enables ideation, real-time collaboration and project execution. It helps you connect cross functional teams across the entire organization.

    100+ proprietary features

    deliver a flexible, no-code visual platform, expertly-tuned for ease of use.

    Infinite Visual Canvas

    Visually create and organize any structure you imagine. Drag drop shapes or datasets, embed external content.

    Custom Databases

    Create custom databases for any kind of information from tasks, visualizing IT infrastructure, maintaining documentations, HR personnel records to matters for law firms.

    Real-Time Collaboration

    Work remote or hybrid with realtime cursor tracking, in-built video chat and proper in-context comments and tasks.

    Data Driven Docs

    Create docs and notes to go deeper from the high-level visual views. Two way links to other docs, shapes or data with @mentions.

    Project & Task Management

    Use built-in agile project management tooling or integrate with your favorite project management tool to keep work flowing.

    Professional Diagramming

    50+ types of standard diagrams with 1000+ specially designed shapes and connectors enable blazing fast diagramming.

    Enterprise Grade Security

    ISO 27001, SOC 2 - Type 2, Data Residency & Up-time SLAs to collaborate securely with your entire organization.

    Powerful Visual Modeling

    Visuals that are backed by databases, update once, reflect in multiple views type of workflows. Unlock true multi-perspective analysis and planning.

    Organizations buy Creately for it’s one-of-a-kind data-connected visual interactions enabling the amazing planning and collaboration experiences and it’s core flexibility and adaptability.

    The one platform to connect all teams across the board.


    Understand Your IT better

    Understand Your IT better

    Diagram and Visualize all IT assets, processes, and network maps easily.

    Automatic cloud visualization of your infrastructure on AWS, Azure to see gaps, opportunities and waste.

    Attach data and notes to any element be it a network, process or incident.

    Model-based design means that a single update to an item can be reflected across 100s of diagrams, docs, and visuals using the same item.

    Understand Your IT better
    Strategize and Plan with Real-Time Data

    Strategize and Plan with Real-Time Data

    Strategize and Plan with Real-Time Data

    Multiple Frameworks for decision making and strategic planning for doing what-ifs and plans.

    Data Integrations can bring your ITSM/CMDB data to the canvas to sort, organize and analyze information visually.

    Context-aware shape switching to effortlessly update cloud architecture visualizations as processes evolve over time.


    Keep Everyone & Everything in Sync

    Keep Everyone & Everything in Sync

    Real-time collaboration to work with teams on a shared canvas, develop a common understanding of the infrastructure - identify vulnerabilities and plan for future states.

    Infinite canvas for multiple stakeholders to work on. Allow non-technical people to easily understand technical concepts.

    In-line comments to easily bring attention to incidents, resolve issues faster, and avoid costly down-time.

    Keep Everyone & Everything in Sync
    Improve Troubleshooting Processes

    Improve Troubleshooting Processes

    Improve Troubleshooting Processes

    Assign tasks to team members with due dates, efforts, and checklists to keep projects on track.

    Kanban boards or timelines to organize tasks or work items in flexible configurations.

    Create visual dashboards to stay on top of incidents and identify problems before they occur.

    Create development and deployment processes with workflows to establish organization-wide clarity.


    Create a Shared Understanding

    Create a Shared Understanding

    Shape links to create navigation flows to easily move from one architecture diagram to another and develop big picture understanding.

    Confluence and Jira integrations to embed cloud infrastructure diagrams into existing documents that automatically get updated with changes.

    Advanced collaborator controls to streamline sharing, reviewing, and communication through multiple iterations.

    Create a central repository to be used for governance and compliance purposes.

    Create a Shared Understanding
    • CISCO Network Diagram
    • Network Security Diagram
    • Web App Structure
    • Cloud Infrastructure
    • AWS Architecture
    • Web App Infrastructure
    • Flowchart for Process Mapping
    • CNC Process
    • Google Cloud Platform (GCP) Diagram
    • VLAN Network Diagram
    • Network Architecture
    • Web Hosting
    Start For Free

    Over 10 Million people and 1000s of teams already use Creately

    Software Advice
    Trust Radius