Creately for Teams and Individuals

Yes. We use industry standard secure technologies to ensure your order information is sent to us securely. When paying with credit card your card details are stored in a PCI compliant system as required by the card issuers. We also use an extended validation secure certificate so you have peace of mind you’re dealing with an independently verified real business. Look for the green address bar or green padlock and our company name “Cinergix Pty Ltd”.

Yes. Simply drop us an email and we will change your plan. We like to hear why you want to change but you don’t have to tell if you don’t want to.

Yes you can. We don’t have long term contracts. Even if you downgrade to the Public/Free plan, you can still access your private document data. However, if you cancel your plan midway through a billing cycle, we will not provide a refund for the remainder of the billing cycle. Simply drop us an email.

Yes, all your personal data is encrypted during transmission to our servers and is stored in our secure servers which are constantly backed-up. And we won’t share your email or details with anyone.