Today, I’m writing the first post in a series that will guide small business owners and entrepreneurs in understanding the important customer data that Google Analytics provides. We’ll look at where to find the data in Google Analytics and how this information… Read More
Tag Archives for understanding users
As Twitter becomes more popular and pervasive, it has become an essential tool for start-ups to engage with their customers. Here at Creately, we actively engage our users, supporters and even the occasional detractor on Twitter. Recently, we wanted to… Read More
The great thing about working in an Internet start-up is the learning we get to do every single day of our lives. We don’t always know the right answers to every question we face, but the very nature of the… Read More
Creately is really pushing technical boundaries to bring collaborative diagramming to the masses. But while its all very exciting building new features and functionality, its good to remember who we are doing it for. You guys! Our customers. So the way we handle our customer service must be as good, if not better, than the service we offer.
The beginning of October saw the release of invites to the Google Wave preview. I signed up for the early developer sandbox access right back when Google Wave was first announced. I found the sandbox fine for development but not… Read More