Tech Talks ~ The Importance of Reliability

I was the 2nd presenter in line to have a go on the Tech Talk session series at Cinergix. I decided to make the focus of the presentation to center on a QA Quality Factor which is known as “Reliability”…. Read More

Tech Talks: Part 1 ~ Understanding Usability

As part of an initiative to get out of the usual circle of thinking and space we are in and to have some fun, everyone in the Creately team was encouraged to contribute ideas and understand how the world is… Read More

Tales from the Creately Support Inbox

Creately is really pushing technical boundaries to bring collaborative diagramming to the masses. But while its all very exciting building new features and functionality, its good to remember who we are doing it for. You guys! Our customers. So the way we handle our customer service must be as good, if not better, than the service we offer.

Being Obsessed with Support

Today we received some great coverage on the tech blog Read Write Web. This has generated some support emails and feedback from people who are excited to be trying Creately and have questions. I was just answering a question and… Read More