Improved customer service, customer loyalty, and increased ROI; 3 things that every organization wishes they could achieve overnight. It’s possible, although not overnight, but with the right tool and the effort. One such tool is the customer journey map and… Read More
Tag Archives for customer journey mapping
No matter what industry you are in or how mature your business is, building a competent sales team and an effective sales process takes a lot of work. Without a constant way to optimize sales processes, it is difficult to… Read More