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Personal
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Public
Great Support.
StarsblockquoteYour support is extremely quick compared to other services. I'm glad Creately staff feel that people matter! Rigel Arndt
Simple & Easy
StarsblockquoteCreately is a beautifully simple tool to use but also a very powerful one. It makes Visio look clunky and boring! It offers a great way of working with teams in multiple locations Sunil Mohan
Secure Purchasing
Buy with confidence
- ok1 year of Free Upgrades
- ok1 Online Premium User for a year
- okDiagrams anywhere: automatic online sync
- okOffline Usage / Offline Diagrams
- okUnlimited Private Diagrams
- okDiagram Collaboration and Sharing
- okRuns on Windows, Mac or Linux
Secure Purchasing
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Desktop for Teams
per user
- ok1 year of Free Upgrades
- okPremium team plan for a year
- okDiagrams anywhere: automatic online sync
- okOffline Usage / Offline Diagrams
- okUnlimited Private Diagrams
- okDiagram Collaboration and Sharing
- okRuns on Windows, Mac or Linux
- okUser Management
Flexible License Packs
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- Enterprise
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FAQ
- Is this a secure checkout?
Yes. We use industry standard secure technologies to ensure your order information is sent to us securely. When paying with credit card your card details are stored in a PCI compliant system as required by the card issuers. We also use an extended validation secure certificate so you have peace of mind you’re dealing with an independently verified real business. Look for the green address bar or green padlock and our company name “Cinergix Pty Ltd”.
- Where are my diagrams stored?
Your diagrams are stored on your local computer; the computer you install Creately Desktop on. We store the diagrams in a folder within your user profile. You can manage the diagrams through Creately Desktop.
Diagrams Anywhere enables your diagrams to be synchronised with our servers so you can access them through your Creately Online account from any computer. You can turn off the synchronisation if you want to.
- What happens after the first year?
Glad you asked. After the first year of Creately Desktop ownership your license will continue to work and you’ll still be able to create, edit and manage your diagrams on your computer. However your Creately Online access will stop and so will your Creately Desktop updates and the syncing of your diagrams to our servers. You’ll be able to re-enable the updates, syncing and support by purchasing a new Creately Online premium plan. You can get more details of what happens in this forum article.
- How do I install Creately Desktop?
You can install it directly from our website. Just visit the Creately Desktop product page and click the ‘Install Now’ button and your installation will begin. If you have issues try downloading Adobe Air first and then try again after a computer restart.
- How do I get help?
We have a number of help and tutorial options available. If you need an overview of Creately take a look at this Youtube video. If you need some help with a specific task take a look at our help pages. And for the full list of support options check out this article.
- Is my data safe?
Yes, all your personal data is encrypted during transmission to our servers and is stored in our secure servers which are constantly backed-up. And we won't share your email or details with anyone.
- What are the terms of service and privacy policy?
Here you go. Terms of Service | Privacy Policy
Creately for Confluence Flexible Licenses
*Pricing is for the Creately for Confluence Flexible License. Price per activated Creately user. The number of activated Creately users can be a subset of the total Confluence user list. Activated users can Create and Edit diagrams, all users can view the images embedded in the Wiki pages.
What is a Flexible License?
-
A Creately Flexible License is a license that you buy directly from us. It allows you to license just the editors of your diagrams while at the same time allowing all your other Confluence users to view the diagrams. When you install a Creately Flexible License a new Confluence group is created to which you can add your chosen editors. The editors can be changed at any time and as many times as you like without contacting us. Each Creately Flexible License comes with one year of updates and support. Further years of maintenance can be purchased at any point and are 50% of the new license price. If you have any questions please email us.
FAQ
- Is this a secure checkout?
Yes. We use industry standard secure technologies to ensure your order information is sent to us securely. When paying with credit card your card details are stored in a PCI compliant system as required by the card issuers. We also use an extended validation secure certificate so you have peace of mind you’re dealing with an independently verified real business. Look for the green address bar or green padlock and our company name “Cinergix Pty Ltd”.
- What is Creately for Confluence?
Creately for Confluence is an online diagramming plugin that enables you to create and edit diagrams from within your Confluence server.
- Where is Creately for Confluence installed?
Creately for Confluence is directly installed onto your Confluence server, which allows you to add flowcharts, UML diagrams, mockups and more to your Confluence wiki pages and blogs.
- Where are my diagrams stored?
Your diagrams are stored in your local Confluence server. They are stored as versioned attachments to wiki pages or blogs.
- How do I install and use Creately for Confluence?
Installing Creately for Confluence is simple. In modern Confluence instances you should be able to search for “Creately” in the Atlassian Marketplace through the UPM and install it directly. If you need more details the installation guide will provide you with the steps to getting Creately for Confluence installed.
The usage guide provides details of how add diagrams and perform other tasks with the plugin.
- Atlassian Marketplace Licenses Vs. Flexible Licenses
The main difference is how diagram editors are licensed. An Atlassian Marketplace Creately license requires that the Creately for Confluence plugin license matches the size of your Confluence license. So if you have a 500 user Confluence license then the Creately plugin license must also be 500 users. The Atlassian Marketplace license is also purchased directly from Atlassian. A Creately Flexible License enables you to purchase a license to cover just the editors of your diagrams with everyone else being able to view the diagrams in your wiki pages. So if you have a 500 user Confluence license then the Creately plugin flexible license could be 10, 25, 50 or any size you choose to cover just the people who will be creating and editing the diagrams.
- Why do I have to register on Creately to get a Flexible
License?
Our online system requires a one time activation from the Confluence installation to activate the purchased flexible license. Beyond that there is no communication needed during normal Creately plugin usage inside your Confluence server. If your Confluence server doesn’t have Internet access you’ll need to contact us for an alternative activation method.
- How do I get help?
We have a number of help and tutorial options available. If you need an overview of Creately take a look at this Youtube video. If you need some help with a specific task take a look at our help pages. And for the full list of support options check out this article.
- Where can I read the Creately for Confluence End User
License Agreement (EULA)?
The EULA is available here. Please make sure to read the Term and Conditions of this License Agreement carefully before continuing with installation of the Creately plugin.
Secure Purchasing
Buy with confidence
Creately for JIRA Flexible Licenses
*Pricing is for the Creately for Confluence Flexible License. Price per activated Creately user. The number of activated Creately users can be a subset of the total JIRA user list. Activated users can Create and Edit diagrams, all users can view the images embedded on their JIRA issues.
What is a Flexible License?
-
A Creately Flexible License is a license that you buy directly from us. It allows you to license just the editors of your diagrams while at the same time allowing all your other JIRA users to view the diagrams. When you install a Creately Flexible License a new JIRA group is created to which you can add your chosen editors. The editors can be changed at any time and as many times as you like without contacting us. Each Creately Flexible License comes with one year of updates and support. Further years of maintenance can be purchased at any point and are 50% of the new license price. If you have any questions please email us.
FAQ
- Is this a secure checkout?
Yes. We use industry standard secure technologies to ensure your order information is sent to us securely. When paying with credit card your card details are stored in a PCI compliant system as required by the card issuers. We also use an extended validation secure certificate so you have peace of mind you’re dealing with a verified business. Look for the green address bar or green padlock and our company name “Cinergix Pty Ltd”.
- What is Creately for JIRA?
Creately for JIRA is an online diagramming plugin that enables you to create and edit diagrams from within your JIRA server.
- Where is Creately for JIRA installed?
Creately for JIRA is directly installed onto your JIRA server, which allows you to add flowcharts, UML diagrams, mockups and more to your JIRA issues.
- Where are my diagrams stored?
Your diagrams are stored in your local JIRA server. They are stored as versioned attachments to the JIRA issues.
- How do I install and use Creately for JIRA?
Installing Creately for JIRA is simple. In modern JIRA instances you should be able to search for “Creately” in the Atlassian Marketplace through the UPM and install it directly. If you need more details the installation guide will provide you with the steps to getting Creately for JIRA installed.
The usage guide provides details of how add diagrams and perform other tasks with the plugin.
- Atlassian Marketplace Licenses Vs. Flexible Licenses
The main difference is how diagram editors are licensed. An Atlassian Marketplace Creately license requires that the Creately for JIRA plugin license matches the size of your JIRA license. So if you have a 500 user JIRA license then the Creately plugin license must also be 500 users. The Atlassian Marketplace license is also purchased directly from Atlassian. A Creately Flexible License enables you to purchase a license to cover just the editors of your diagrams with everyone else being able to view the diagrams in your wiki pages. So if you have a 500 user JIRA license then the Creately plugin flexible license could be 10, 25, 50 or any size you choose to cover just the people who will be creating and editing the diagrams.
- Why do I have to register on Creately to get a Flexible
License?
Our online system requires a one time activation from the JIRA installation to activate the purchased flexible license. Beyond that there is no communication needed during normal Creately plugin usage inside your JIRA server. If your JIRA server doesn’t have Internet access you’ll need to contact us for an alternative activation method.
- How do I get help?
We have a number of help and tutorial options available. If you need an overview of Creately take a look at this Youtube video. If you need some help with a specific task take a look at our help pages. And for the full list of support options check out this article.
- Where can I read the Creately for JIRA End User License
Agreement (EULA)?
The EULA is available here. Please make sure to read the Term and Conditions of this License Agreement carefully before continuing with installation of the Creately plugin.
Secure Purchasing
Buy with confidence
