Sometimes we need more than a big picture vision to guide the actions of a company. A powerful mission and lofty goals may provide direction for an organization but do little to clarify the everyday tasks needed to get you… Read More
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Many businesses quote generalities like, ‘the customer is always right’ or ‘the customer is king’ without truly knowing what it means. Putting the customer first is more than just a motto that hangs on your office walls. A customer-centric strategy… Read More