Many businesses quote generalities like, ‘the customer is always right’ or ‘the customer is king’ without truly knowing what it means. Putting the customer first is more than just a motto that hangs on your office walls. A customer-centric strategy… Read More
Tag Archives for Customer First
As part of an initiative to get out of the usual circle of thinking and space we are in and to have some fun, everyone in the Creately team was encouraged to contribute ideas and understand how the world is… Read More
What a terrific month its been for us here at Creately! First, we launched the Creately for FogBugz plugin, and now we bring you a brand new release with a host of new capabilities and bug fixes. This week’s release… Read More
Creately is really pushing technical boundaries to bring collaborative diagramming to the masses. But while its all very exciting building new features and functionality, its good to remember who we are doing it for. You guys! Our customers. So the way we handle our customer service must be as good, if not better, than the service we offer.
Collaboration for All We’re happy to deliver The No.1 most requested feature on Creately Community Support. Its been sitting on the top of the request list for some weeks now, but now we’re confident our systems are ready to ensure… Read More
Today we received some great coverage on the tech blog Read Write Web. This has generated some support emails and feedback from people who are excited to be trying Creately and have questions. I was just answering a question and… Read More