More Patient Journey Map Templates and Examples

Patient Journey Mapping Template

Patient Journey Mapping Template

Patient Flowchart in Hospital

Patient Flowchart in Hospital

Hospital Organizational Structure

Hospital Organizational Structure

Patient Information System - Data Flow

Patient Information System - Data Flow

Hospital Management

Hospital Management

Creately helps you do this with

Pre-designed templates for patient journey mapping
Easy drawing and diagramming tools for mapping your customer’s journey
Share with others in your team for real-time collaboration and group editing
Embed and share an always updated secure diagram with the Creately Viewer in any internal web page or site

Guide and Best Practices

Patient journey mapping helps get insight into the kind of experiences faced by the patient during his or her care journey in a medical facility. As it highlights all the patient touch points during his/ her journey, it helps in developing strategies to improve patient satisfaction.

How to create a patient journey map

  • Start by creating user personas for patients who belong to different segments. You can do this using a user persona template.
  • Gather some information to understand the goals of the patients - what exactly do they aim to achieve at the end of their patient journey.
  • Use user flow flowcharts to map out the different paths patients take when interacting with the healthcare system.
  • Referring to the flowcharts, identify the minor and major touchpoints and the patient goals associated with them. Add them to your patient journey map.
  • With the help of the information you have gathered, identify the potential pain points and blockers in your patient’s journey. You can add these to the journey map as well.
  • You can share your patient journey map, using Creately’s real-time collaboration feature, with others in your team and other departments to get their input as well.
  • Identify ways you can remove the roadblocks in the map with your team and apply the solutions to a new patient journey map as you redraw it.
  • Embed the patient journey maps in your intranet or other internal websites using the Creately Viewer so everyone can easily access it and help update and improve it.

More templates and visual ideas in patient journey mapping

Component Diagram for Hospital Management System

Component Diagram for Hospital Management System

Hospital Management

Hospital Management

Hospital Management System - Level 2 DFD

Hospital Management System - Level 2 DFD

Hospital Management

Hospital Management

Hospital Management

Hospital Management

Hospital Management

Hospital Management