Joseph B. Edlow
Director
Office of the Director
18 reports
U.S. Citizenship and Immigration Services
USCIS leadership and service delivery structure
Government · Divisional structure · 21K employees · Camp Springs, MD
18
Agency head span
↑ wider than peers (avg 9)
4
Avg span
moderate
2
Max depth
2 levels
Interactive org chart
U.S. Citizenship and Immigration Services organizational chart
Explore the agency leadership model, component structure, and reporting layers from official public sources.
Open editable chart
Take this model into your AI workspace Use AI to reason through the model, then bring the scenario back into Creately Atlas.
Choose a prompt, then open an AI app and paste.
Download the CSV data instead
This org chart is based on the official USCIS leadership page reviewed April 21, 2026, reflecting current senior leadership and major directorates within the agency as a DHS component. It emphasizes USCIS’s service-delivery structure.
What to model
Use the chart to test org decisions, not just view reporting lines
Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.
Scenario views in the chart
- Add cross-agency AI and data governance role Model adding a Chief Data and AI Officer reporting to the Director to coordinate analytics and automation across service centers.
- Consolidate operations under Deputy Director Model moving Service Center Operations and Field Operations under the Deputy Director to streamline service delivery oversight.
Atlas work this supports
- Compare public operating models Use this official-source baseline to compare agencies, components, reporting layers, and field-office networks.
- Model vacancies and transitions Create planning scenarios for acting leaders, new offices, component moves, and cross-agency coordination changes.
- Keep an official source trail Track source URLs, leadership updates, and agency structure changes in one Atlas workspace for review.
The people
Key leaders and offices
12 senior leadership roles or offices from official public sources. Use this section as a current agency-leadership index, not a private-company filing table.
Angelica Alfonso-Royals
Principal Deputy Director
Office of the Director
0 reports
James G. Kernochan
Deputy Director
Office of the Director
0 reports
Peter Holland
Chief of Staff
Office of the Director
0 reports
Open Role
Acting Deputy Chief of Staff for Operations
Office of the Director
0 reports
Randy Blair
Chief Counsel
Office of the Chief Counsel
0 reports
Garry Kilgore
Acting Chief
Office of the Executive Secretariat
0 reports
Katherine Lotspeich
Chief
Office of Performance and Quality
0 reports
Connie Nolan
Acting Associate Director
Management Directorate
0 reports
Ted H. Kim
Associate Director
Refugee, Asylum and International Operations Directorate
0 reports
Carrie M. Selby
Acting Associate Director
Service Center Operations Directorate
0 reports
Nicolas Bartell
Acting Associate Director
Fraud Detection and National Security Directorate
0 reports
The operating model
How U.S. Citizenship and Immigration Services divides the work
5 offices, branches, or components organize the agency mission. Tile size scales with estimated staff where public estimates exist.
Management Directorate
p9
Provides administrative, budget, human capital, IT, and operational support to USCIS components.
Service Center Operations Directorate
p11
Oversees USCIS service centers responsible for high-volume benefit adjudications.
Field Operations Directorate
p13
Manages domestic field offices and application support centers providing in-person services.
Refugee, Asylum and International Operations Directorate
p10
Administers refugee and asylum programs and overseas immigration operations.
Fraud Detection and National Security Directorate
p12
Detects, investigates, and mitigates fraud and national security threats within immigration benefit processes.
The agency brief
What this U.S. agency structure tells us
U.S. Citizenship and Immigration Services (USCIS) is a service-delivery component of the Department of Homeland Security responsible for administering the nation’s lawful immigration system. Authority flows from the USCIS Director, who reports within DHS and oversees adjudications, field operations, service centers, and humanitarian programs. Structurally, USCIS is distinctive for its nationwide service network—service centers, field offices, asylum offices, and international operations—organized into directorates that align operations, fraud detection, records and identity services, and external engagement. The agency’s mission centers on timely, fair, and secure adjudication of immigration benefits for the public, balancing customer service with integrity and national security.
- Service-center-based adjudication model
- Dedicated Fraud Detection and National Security directorate
- Independent Administrative Appeals Office within the agency
The comparison
Compare with related agencies
Compared with U.S. Customs and Border Protection (CBP) and Immigration and Customs Enforcement (ICE), USCIS is uniquely focused on benefits adjudication and customer-facing services rather than enforcement. Its divisional directorate model emphasizes workload throughput and quality control, similar to service-oriented …
Senior office count
U.S. Citizenship and Immigration Services
19
Reporting depth
U.S. Citizenship and Immigration Services
2 levels
3 levels
Current signals
What changed recently
No recent leadership changes beyond acting designations noted on the official USCIS leadership page.
Frequently Asked Questions
Who leads U.S. Citizenship and Immigration Services?
U.S. Citizenship and Immigration Services is led by the Director, Joseph B. Edlow.
What does U.S. Citizenship and Immigration Services do?
USCIS administers the nation’s lawful immigration system by adjudicating immigration and naturalization benefits and providing customer-facing immigration services.
What are the major offices or components of U.S. Citizenship and Immigration Services?
Major components include the Management Directorate, Service Center Operations, Field Operations, Refugee, Asylum and International Operations, Fraud Detection and National Security, and several mission-support offices.
Who does U.S. Citizenship and Immigration Services report to?
USCIS is a component of the U.S. Department of Homeland Security and reports through DHS leadership.
How can this org chart be used for planning or comparison?
The org chart helps analyze leadership span, directorate responsibilities, and compare USCIS’s service-delivery structure with other DHS components.
Sources
Reference
Cite this page
If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.
APA 7th
Creately. (2026). U.S. Citizenship and Immigration Services organizational structure. Creately. Retrieved , from https://creately.com/org-chart/us-government/us-citizenship-and-immigration-services/MLA 9th
"U.S. Citizenship and Immigration Services Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/us-government/us-citizenship-and-immigration-services/. Accessed .Chicago 17
Creately. "U.S. Citizenship and Immigration Services Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/us-government/us-citizenship-and-immigration-services/.Permanent URL: https://creately.com/org-chart/us-government/us-citizenship-and-immigration-services/ · last updated 2026-04-01