United States Postal Service

United States Postal Service leadership and major operating components

Government · Divisional structure · 635K employees · Washington, DC

9
Agency head span
↓ tighter than peers (avg 12)
0
Avg span
tight
2
Max depth
flat for 635K emp

Interactive org chart

United States Postal Service organizational chart

Explore the agency leadership model, component structure, and reporting layers from official public sources.

Open editable chart

USPS is a nationwide postal operator and independent federal establishment providing universal mail and package delivery, logistics, and related services across the United States and its territories under the leadership of the Postmaster General.

What to model

Use the chart to test org decisions, not just view reporting lines

Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.

Scenario views in the chart

  • Add enterprise data and AI coordination role Model creation of a cross‑functional data and AI governance office reporting to the Postmaster General to support logistics optimization and service performance.
  • Deputy Postmaster General vacancy planning Assess interim reporting and continuity options while the Deputy Postmaster General position remains vacant.

Atlas work this supports

The people

Key leaders and offices

12 senior leadership roles or offices from official public sources. Use this section as a current agency-leadership index, not a private-company filing table.

Louis DeJoy

Postmaster General / Chief Executive Officer

Office of the Postmaster General

13 reports

Open Role

Deputy Postmaster General

Office of the Postmaster General

0 reports

Joseph Corbett

Chief Financial Officer

Financial Affairs

0 reports

Isaac Cronkhite

Chief Human Resources Officer

Human Resources

0 reports

Pritha Mehra

Chief Information Officer (Acting)

Information

0 reports

Scott Bombaugh

Chief Technology Officer (Acting)

Technology

0 reports

Jacqueline Krage Strako

Chief Commerce and Business Solutions Officer

Commerce and Business Solutions

0 reports

Steve Monteith

Chief Customer and Marketing Officer (Acting)

Customer Affairs and Marketing

0 reports

David E. Williams

Chief Logistics and Processing Operations Officer

Logistics and Processing Operations

0 reports

Kristin Seaver

Chief Retail and Delivery Officer

Retail and Delivery

0 reports

Open Role

Chief Government Relations Officer

Government Relations

0 reports

Thomas J. Marshall

General Counsel

Law Department

0 reports

The operating model

How United States Postal Service divides the work

4 offices, branches, or components organize the agency mission. Tile size scales with estimated staff where public estimates exist.

Retail and Delivery

crdo

Manages post offices, retail services, and last‑mile mail and package delivery nationwide.

Logistics and Processing Operations

clpo

Oversees mail processing plants, transportation networks, and national logistics operations.

Financial Affairs

cfo

Responsible for budgeting, pricing, accounting, and financial strategy.

U.S. Postal Inspection Service

cpi

Federal law‑enforcement component protecting the mail, postal employees, and customers.

The agency brief

What this U.S. agency structure tells us

The United States Postal Service (USPS) is an independent establishment of the executive branch created by the Postal Reorganization Act of 1970. It is led operationally by the Postmaster General, who serves as chief executive officer and is appointed by the Board of Governors. USPS combines nationwide service obligations with enterprise-style divisional operations, including retail and delivery, logistics and processing, technology, finance, and commerce solutions. Structurally distinctive features include universal service to every U.S. address, extensive collective bargaining under the National Labor Relations Act, and an internal federal law-enforcement arm—the U.S. Postal Inspection Service. The mission is to bind the Nation together by providing prompt, reliable, and efficient postal services to all communities.
  • Independent establishment with a presidentially appointed Board of Governors
  • Only federal agency with universal physical delivery obligation
  • Operates its own federal law-enforcement service

The comparison

Compare with related agencies

Compared with cabinet departments such as the Department of Transportation or the Department of Commerce, USPS operates more like a self-funded public enterprise. Unlike DHS or DOJ, it is overseen by a bipartisan Board of Governors and relies heavily on operational divisions rather than policy bureaus, reflecting its …

Senior office count

Reporting depth

United States Postal Service
2 levels

Current signals

What changed recently

This snapshot reflects current leadership roles and documented vacancies as of the current quarter.

Frequently Asked Questions

Who leads United States Postal Service?

The United States Postal Service is led by the Postmaster General, who serves as the chief executive officer and is appointed by the Board of Governors.

What does United States Postal Service do?

USPS provides prompt, reliable, and efficient mail and package delivery and related services to every address in the United States and its territories.

What are the major offices or components of United States Postal Service?

Major components include Retail and Delivery, Logistics and Processing Operations, Financial Affairs, Information and Technology, Commerce and Business Solutions, and the U.S. Postal Inspection Service.

Who does United States Postal Service report to?

USPS is an independent establishment of the executive branch and does not report to a cabinet secretary; it is overseen by a bipartisan Board of Governors.

How can this org chart be used for planning or comparison?

The org chart helps analysts compare USPS’s enterprise-style structure with other federal agencies and model operational or leadership planning scenarios.

Sources

Reference

Cite this page

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APA 7th
Creately. (2026). United States Postal Service organizational structure. Creately. Retrieved , from https://creately.com/org-chart/us-government/united-states-postal-service/
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"United States Postal Service Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/us-government/united-states-postal-service/. Accessed .
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Creately. "United States Postal Service Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/us-government/united-states-postal-service/.

Permanent URL: https://creately.com/org-chart/us-government/united-states-postal-service/ · last updated 2026-04-01

Turn this agency structure into an Atlas workspace. Model reporting lines, compare components, and test scenario plans from an official public baseline.