Robin Carnahan
Administrator
Office of the Administrator
14 reports
U.S. General Services Administration
GSA provides acquisition, real estate, and shared services for the federal government
Government · Divisional structure · 12K employees · Washington, DC
8
Agency head span
↓ tighter than peers (avg 12)
4
Avg span
moderate
3
Max depth
3 levels
Interactive org chart
U.S. General Services Administration organizational chart
Explore the agency leadership model, component structure, and reporting layers from official public sources.
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GSA is the federal government’s central provider of acquisition, real estate, and shared services, supporting agencies nationwide with efficiency and scale advantages through its divisional structure.
What to model
Use the chart to test org decisions, not just view reporting lines
Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.
Scenario views in the chart
- Add Government-wide AI Coordination Role Model adding a Chief AI and Data Officer under the Deputy Administrator to coordinate AI and data initiatives.
- Consolidate Customer Experience Functions Model moving customer experience functions under the Federal Acquisition Service to streamline service delivery.
Atlas work this supports
- Compare public operating models Use this official-source baseline to compare agencies, components, reporting layers, and field-office networks.
- Model vacancies and transitions Create planning scenarios for acting leaders, new offices, component moves, and cross-agency coordination changes.
- Keep an official source trail Track source URLs, leadership updates, and agency structure changes in one Atlas workspace for review.
The people
Key leaders and offices
9 senior leadership roles or offices from official public sources. Use this section as a current agency-leadership index, not a private-company filing table.
Katy Kale
Deputy Administrator
Office of the Administrator
6 reports
Brett Prather
Chief of Staff
Office of the Administrator
0 reports
Sonny Hashmi
Commissioner, Federal Acquisition Service
Federal Acquisition Service
0 reports
Nina M. Albert
Commissioner, Public Buildings Service
Public Buildings Service
0 reports
Krystal Brumfield
Associate Administrator, Government-wide Policy
Office of Government-wide Policy
0 reports
Nitin Shah
General Counsel
Office of the General Counsel
0 reports
Carol F. Ochoa
Inspector General
Office of Inspector General
0 reports
Erica S. Beardsley
Chair, Civilian Board of Contract Appeals
Civilian Board of Contract Appeals
0 reports
The operating model
How U.S. General Services Administration divides the work
3 offices, branches, or components organize the agency mission. Tile size scales with estimated staff where public estimates exist.
Federal Acquisition Service
6K employees
p4
Provides government-wide acquisition and shared technology services.
Public Buildings Service
4K employees
p5
Manages and leases federal real estate and workplace solutions.
Office of Government-wide Policy
500 employees
p6
Develops and oversees government-wide administrative policies.
The agency brief
What this U.S. agency structure tells us
The General Services Administration (GSA) is an independent executive agency that provides centralized procurement, real estate, technology, and shared administrative services to federal agencies. Led by a Senate-confirmed Administrator, GSA operates through major service divisions—the Federal Acquisition Service and Public Buildings Service—supported by government-wide policy, regional offices, and independent oversight bodies. Structurally distinctive, GSA functions as the federal government’s internal service provider and landlord, leveraging scale to drive efficiency, savings, and modernization across civilian agencies.
- Two major service arms (FAS and PBS)
- Government-wide policy authority
- Nationwide regional structure
The comparison
Compare with related agencies
Compared with the Department of Commerce or the Department of the Treasury, GSA is less policy-regulatory and more operational, acting as a government-wide service provider similar in scope to the Defense Logistics Agency but focused on civilian agencies.
Senior office count
U.S. General Services Administration
9
Reporting depth
U.S. General Services Administration
3 levels
4 levels
4 levels
5 levels
Current signals
What changed recently
No recent leadership changes documented in the provided official sources.
Frequently Asked Questions
Who leads the U.S. General Services Administration?
The U.S. General Services Administration is led by the Administrator of General Services, currently Robin Carnahan.
What does the U.S. General Services Administration do?
GSA provides acquisition, real estate, technology, and shared services that support the operations of federal agencies.
What are the major offices or components of the U.S. General Services Administration?
Major components include the Federal Acquisition Service, Public Buildings Service, Office of Government-wide Policy, staff offices, and independent oversight offices.
Who does the U.S. General Services Administration report to?
GSA is an independent executive agency and reports to the President of the United States.
How can this org chart be used for planning or comparison?
The org chart helps agencies, policymakers, and researchers understand GSA’s structure, leadership span, and service divisions for coordination and benchmarking.
Sources
Reference
Cite this page
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APA 7th
Creately. (2026). U.S. General Services Administration organizational structure. Creately. Retrieved , from https://creately.com/org-chart/us-government/general-services-administration/MLA 9th
"U.S. General Services Administration Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/us-government/general-services-administration/. Accessed .Chicago 17
Creately. "U.S. General Services Administration Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/us-government/general-services-administration/.Permanent URL: https://creately.com/org-chart/us-government/general-services-administration/ · last updated 2026-04-01