Service Catalogue Template

Build, Manage, and Deliver Services with Total Clarity

A single, connected workspace to plan, design, implement, and manage your service catalogue — bringing structure, visibility, and consistency to service delivery end to end.

Create a Service Catalogue

Map services visually for instant understanding
Capture ownership, SLAs, and dependencies in one place
Update, collaborate, and scale as services evolve

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Ready-to-Use Service Catalog Examples

Service Catalog Template

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IT Service Catalog Examples

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IT Service Catalogue Diagram

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HR Service Catalogue Diagram

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IDEATE

Shape Services Fast and Start with a Solid Plan

Snapshot of Creately's in-app shape library with a hr service catalogue example

With Creately’s drag-and-drop canvas, quickly map out your services, categories, and dependencies. Define service scope, owners, and SLAs visually — spotting gaps or overlaps in seconds. Use ready-made templates and smart shapes to turn ideas into a structured, actionable service catalogue that’s easy to understand for everyone.

Image of Creately's workspace with an embedded spreadsheet and a service catalog structure

ORGANIZE

Keep All Service Info in One Place, Perfectly Organized

Link services to teams, systems, customers, and supporting documentation with Creately’s flexible workspace. Attach files, add notes, and connect diagrams to keep context at your fingertips. Your service catalogue becomes a single source of truth, easy to navigate, search, and maintain — no more scattered spreadsheets or lost info.

COLLABORATE

Align Teams and Move Work Forward, Together

Illustration of Creately's Collaboration Features on a workspace showing an IT service catalog template

Creately’s real-time collaboration lets everyone review, comment, and update services simultaneously. Assign tasks, track changes, and share insights instantly. Whether IT, operations, or business teams, everyone stays on the same page — reducing miscommunication and keeping your service catalogue up to date.

Image of Creately service catalogue tool's presentation mode feature

EXECUTE

Turn Your Service Catalogue into a Living, Scalable System

Go beyond documentation with Creately’s automation and integrations. Export your service catalogue to share with stakeholders, embed it in presentations, or link it to project and workflow tools. Use version control to track updates over time, and create interactive dashboards to monitor service performance and compliance. Your service catalogue evolves with your organization — always actionable, always up to date.

What Is a Service Catalogue?

A service catalog is a centralized, organized list of all services a team or organization provides, helping employees and customers understand what’s available, who owns it, and how to request or access it. For example, an IT service catalog typically lists technical services like software access, network support, or hardware provisioning, while an HR service catalogue covers services such as payroll, onboarding, training, and employee benefits.

How to Create a Service Catalogue?

Choose a ready-made template:
Start with a service catalog template or an IT service catalog template from Creately. Whether you need an HR service catalogue example or an internal service catalog layout, the template gives you a structured starting point — saving hours of formatting.
Define your services:
List all the services your team provides — IT, HR, operations, or customer-facing. Use clear names, descriptions, and owners for each service. You can even create service catalog examples for different departments to guide consistency.
Organize into categories:
Group services logically: IT services, HR services, internal support, or external offerings. Using Creately’s visual workspace, you can create a service catalog structure or service catalog format that’s easy to navigate and scalable.
Add key details and connections:
For each service, add critical info like SLAs, request processes, dependencies, or links to supporting documents. You can even build an IT service request catalog or an employee service catalog to show exactly how services are accessed.
Collaborate, share, and maintain:
Invite team members to review and update the catalog in real-time. Once finalized, export it as a service catalog PDF or share it online. Your service catalogue template becomes a living document that evolves with your organization — perfect for ITIL service catalog compliance or keeping HR and internal teams aligned.

Free Service Catalog Samples

IT Service Request Catalog Diagram

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Employee Service Catalog

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Service Catalog Management Procedure

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Business Service Catalogue

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FAQs About Service Catalog Templates

What are Creately’s service catalogue template pricing plans?

Free Plan — $0/month for basic service catalogue creation and collaboration
Starter & Team Plans — $8/month or $5/month billed annually
Business Plan — $149/month or $89/month billed annually

Annual billing helps you save more while unlocking advanced collaboration, workspace management, and enhanced service catalogue features. You can compare all available plans and features on the Creately Pricing Page.

How can you create service catalogues faster?

Creately helps you create service catalogues faster with an infinite canvas, drag-and-drop diagramming, smart connectors, and professionally designed templates. You can start with a ready-made layout or build from scratch, then collaborate and refine everything in one shared workspace.

Are there templates for different service catalogue use cases?

Yes. Creately offers editable templates for different service catalogue use cases, so you can start with a relevant structure and customize it to match your workflow, team, or project requirements.

Can teams collaborate on service catalogues?

Yes. Teams can work together on the same service catalogue in real time using live cursors, comments, mentions, and shared workspaces. This makes reviews faster and keeps everyone aligned.

Can I add notes, data, and files?

Yes. Creately lets you enrich your work with notes, links, images, documents, and additional context attached directly to shapes and items on the canvas. This helps you keep supporting information connected to the visual.

Can I share, present, or export service catalogues?

Yes. You can share service catalogues with a link, present them directly from the workspace, or export them in formats like PDF, PNG, SVG, and JPEG. This makes it easy to use Creately in meetings, documentation, reviews, and presentations.

Create a Service Catalogue

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