More Problem-Solving Tools and Templates

Cause and Effect Template

Cause and Effect Template

5 Whys for DMAIC

5 Whys for DMAIC

Decision Tree Template for Bank

Decision Tree Template for Bank

Recruitment Process Flowchart

Recruitment Process Flowchart

Brainstorming Map

Brainstorming Map

Creately helps you do this with

Pre-designed templates for visualizing problem-solving
Easy drawing and diagramming tools for finding solutions collaboratively
Share with others in your team for real-time collaboration and group editing
Export your diagram as high-quality images or PDFs to include in PowerPoint presentations and Word docs

Guide and Best Practices

Problem-solving is the process of defining a problem, identifying its root causes, finding an optimal solution and deciding the corrective actions that need to be taken.

Problem-Solving Steps

  • Identify what the issue is and define it. Correctly defining the problem is necessary to come up with the right and relevant solutions.
  • Understand and consider the interests of your stakeholders. Any solution you choose should satisfy the interests of all involved parties.
  • Dig deeper and determine what is causing the defined problem. You can use the 5 whys analysis or the cause and effect analysis to identify the root causes.
  • If your team involves remote employees, invite them to collaborate on your diagram and help find causes with a secure diagram share link.
  • Brainstorm to find possible solutions. You can use a brainstorming map to facilitate the exercise.
  • Evaluate the solutions you have come up with by considering the pluses and minuses. Accordingly, find the best solutions.
  • Once the solution is selected, create and action plan defining the actions steps you need to take and the timeline. After your deploy the action plan, monitor the results and do modifications.
  • You can share the diagrams you have created in company wikis, websites or blogs using the Creately Viewer. You can also quickly download them as images, SVGs or PDFs for presentations and other documents.

More templates and visual ideas for solving problems

Six Thinking Hats Template for Brainstorming

Six Thinking Hats Template for Brainstorming

Brainstorming Map Template

Brainstorming Map Template

Action Plan Example

Action Plan Example

Action Plan Template

Action Plan Template

Brainstorming Template

Brainstorming Template

Brainstorming Example

Brainstorming Example