Visa Inc. ·V

Visa operates at scale without a Chief Operating Officer

Business Services · Fortune #127 · Divisional structure · 32K employees · San Francisco, CA

8
CEO span
↓ tighter than peers (avg 9)
3.9
Avg span
moderate
2
Max depth
2 levels
5.5 yr
Avg tenure
50%
Internal hires
near industry avg
Consolidated financials FY2025 · period end 2025-09-30 · 10-K
Revenue
$40.0B
Operating income
$24.0B
Net income
$20.1B
Total assets
$99.6B
Shares out
470M

Sourced from Visa Inc. DEF 14A · filed 2025-12-08 ↗ View on SEC

Interactive org chart

Visa Inc. organizational chart

Explore the executive structure, reporting layers, and scenario-ready operating model from public filings.

Open editable chart

Visa operates at global scale without a Chief Operating Officer, with eight executives reporting directly to the CEO. This page maps Visa’s divisional leadership structure, executive team, and governance, with analysis and peer comparison highlighting its unusually flat top layer.

What to model

Use the chart to test org decisions, not just view reporting lines

Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.

Latest signal Julie Rottenberg joined as General Counsel

Appointed General Counsel in 2023.

Source · See change log

Scenario views in the chart

  • Add Chief Operating Officer Introduce a COO to consolidate operational execution across technology and global markets, reducing CEO span.

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The people

Who's running this

9 executives identified as Named Executive Officers in the most recent SEC proxy. Bar length scales with tenure.

internal

Ryan McInerney

Chief Executive Officer

Executive

3 yr

8 reports

internal

Rajat Taneja

President, Technology

Technology

4 yr

0 reports

Oliver Jenkyn

President, Global Markets

Global Markets

6 yr

0 reports

Chris Suh

Chief Financial Officer

Finance

3 yr

0 reports

internal

Paul Fabara

Chief Risk and Client Services Officer

Risk & Client Services

11 yr

0 reports

Jack Forestell

Chief Product and Strategy Officer

Products & Strategy

3 yr

0 reports

Kelly Mahon Tullier

Vice Chair, Chief People and Corporate Affairs Officer

People & Corporate Affairs

7 yr

0 reports

Frank Cooper III

Chief Marketing Officer

Marketing

5 yr

0 reports

Julie Rottenberg

General Counsel

Legal

3 yr

0 reports

The pay

Executive compensation

From the most recent DEF 14A Summary Compensation Table. 1 named executive officers disclosed. Bar length scales with total compensation.

Ryan McInerney $31.6M
Base salary
$1.51M
Stock awards
$5.69M
Option awards
$5.25M
Non-equity incentive
$18.72M
Pension change
$21K
Other
$373K
Fiscal year
FY2025

The skin in the game

Beneficial ownership

Insider stock holdings and the company's ownership requirements for executives and directors. Disclosed in the most recent DEF 14A.

Stock ownership requirements
CEO base salary

Stock ownership guidelines expressed as multiples of base salary.

The businesses

How Visa Inc. divides the work

3 divisions report into the group CEO. Tile size scales with estimated headcount.

Global Markets

12K employees

President, Global Markets (Oliver Jenkyn)

Oversees regional P&Ls and client relationships across more than 200 countries.

Technology

9K employees

President, Technology (Rajat Taneja)

Runs VisaNet, cybersecurity, and global transaction processing platforms.

Products & Strategy

4K employees

Chief Product and Strategy Officer (Jack Forestell)

Leads consumer payments, new flows, and value-added services strategy.

The thesis

Why this org is unusual

Visa’s most distinctive structural feature is the absence of a Chief Operating Officer despite its $40B revenue scale.

Operational accountability is distributed across technology, global markets, and client services leaders rather than centralized under a COO. This places unusual span and coordination demands on the CEO.

The CEO directly oversees eight senior executives covering finance, technology, risk, people, markets, products, marketing, and legal. Divisional authority sits primarily in Global Markets and Products, while Technology operates as a centralized platform function supporting all regions.

Compared with peers, Visa relies on strong functional presidents and long-tenured internal leaders, particularly in risk and technology, to manage execution without an intervening operating layer.

  • No COO role
  • High CEO span of control
  • Technology led by a President-level executive

The comparison

How Visa Inc. stacks up

Peers such as Mastercard and American Express typically include a COO or equivalent operations leader. Visa’s model instead emphasizes regional P&L ownership and centralized technology governance. This increases CEO span but reduces hierarchy, contributing to faster cross-functional decision-making at the top.

C-suite size

Visa Inc.
9
PayPal
9

Reporting depth

Visa Inc.
2 levels
4 levels
PayPal
4 levels
4 levels

Avg C-suite tenure

Visa Inc.
6 yr
PayPal
4 yr
5 yr

Has COO / Has CAIO

Visa Inc. — no COO — no CAIO
Mastercard ✓ COO — no CAIO
American Express ✓ COO — no CAIO
PayPal — no COO — no CAIO
Block — no COO — no CAIO

Current signals

What changed recently

The most significant recent change was the transition to an independent Board Chair in January 2024.

  • Date not confirmed new
    Julie Rottenberg General Counsel

    Appointed General Counsel in 2023.

    Source
  • Date not confirmed reorg
    Board Leadership Independent Chair

    John F. Lundgren elected independent Board Chair effective January 2024.

    Source

Leadership Timeline

Year-over-year executive structure based on SEC proxy and annual filings.

FY2025
DEF 14A filed 2025-12-08
CEO
Ryan McInerney
CEO span
8
C-suite
5
Avg tenure
5.5 yr

Leadership team stabilized under a new CEO without adding a COO role.

Named executive officers (5)
  • Ryan McInerney - Chief Executive Officer since 2023
  • Chris Suh - Chief Financial Officer since 2023
  • Paul Fabara - Chief Risk and Client Services Officer since 2014
  • Rajat Taneja - President, Technology since 2022
  • Kelly Mahon Tullier - Vice Chair, Chief People and Corporate Affairs Officer since 2018

Frequently Asked Questions

Who is the CEO of Visa?

Ryan McInerney has served as Visa’s CEO since February 2023.

What type of organizational structure does Visa use?

Visa uses a divisional structure centered on global markets and product lines.

How many direct reports does Visa's CEO have?

Visa’s CEO has eight direct reports.

How has Visa's leadership changed recently?

Visa transitioned to an independent Board Chair in January 2024 and added a new General Counsel in 2023.

Does Visa have a COO?

No—Visa operates without a Chief Operating Officer, distributing operations across senior leaders.

Sources

  • Company Newsroom, 2023
  • DEF 14A, Jan 2024
  • SEC EDGAR: Visa Inc. DEF 14A Proxy Statement
  • SEC EDGAR: Visa Inc. 10-K Annual Report

Reference

Cite this page

If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.

APA 7th
Creately. (2026). Visa Inc. organizational structure. Creately. Retrieved , from https://creately.com/org-chart/fortune-500/visa/
MLA 9th
"Visa Inc. Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/fortune-500/visa/. Accessed .
Chicago 17
Creately. "Visa Inc. Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/fortune-500/visa/.
Original SEC source View on SEC ↗
Visa Inc.. DEF 14A. Filed 2025-12-08. U.S. Securities and Exchange Commission. https://www.sec.gov/Archives/edgar/data/1403161/000130817925000635/v-20251208.htm

Permanent URL: https://creately.com/org-chart/fortune-500/visa/ · last updated 2026-04-01

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