Online Shopping State Diagram
by Lahiru Liyanage
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An online shopping state diagram visually represents the various states a user may experience while interacting with an online shopping platform. It outlines key states such as browsing products, adding items to the cart, checking out, making payments, and order confirmation. Transitions between these states are triggered by user actions or system processes, providing a clear overview of the customer journey from initial product search to final purchase and order confirmation.
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