Stephen J. Gardner
Chief Executive Officer
Office of the CEO
11 reports
National Railroad Passenger Corporation (Amtrak)
Amtrak Executive Leadership and Major Operating Components
Government · Divisional structure · 21K employees · Washington, DC
11
Agency head span
↑ wider than peers (avg 9)
3
Avg span
moderate
3
Max depth
3 levels
Interactive org chart
National Railroad Passenger Corporation (Amtrak) organizational chart
Explore the agency leadership model, component structure, and reporting layers from official public sources.
Open editable chart
Take this model into your AI workspace Use AI to reason through the model, then bring the scenario back into Creately Atlas.
Choose a prompt, then open an AI app and paste.
Download the CSV data instead
Amtrak is the United States’ national intercity passenger rail operator, governed by a federally appointed board and led by a CEO with a corporate-style executive team overseeing operations, safety, capital delivery, and commercial strategy.
What to model
Use the chart to test org decisions, not just view reporting lines
Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.
Scenario views in the chart
- Add Cross-Agency Data & AI Office Model adding a centralized Data and AI Office under the CEO to coordinate analytics, AI deployment, and data governance across operations and capital delivery.
- Move Government Affairs Under CEO Evaluate moving Government Affairs to report directly to the CEO to reflect heightened congressional engagement during major federal investment periods.
Atlas work this supports
- Compare public operating models Use this official-source baseline to compare agencies, components, reporting layers, and field-office networks.
- Model vacancies and transitions Create planning scenarios for acting leaders, new offices, component moves, and cross-agency coordination changes.
- Keep an official source trail Track source URLs, leadership updates, and agency structure changes in one Atlas workspace for review.
The people
Key leaders and offices
11 senior leadership roles or offices from official public sources. Use this section as a current agency-leadership index, not a private-company filing table.
Roger Harris
President
Office of the President
1 reports
Laura Mason
Executive Vice President, Capital Delivery
Capital Delivery
0 reports
Jennifer Mitchell
Executive Vice President, Strategy, Planning, and Accessibility
Strategy & Planning
0 reports
Steve Predmore
Executive Vice President and Chief Safety Officer
Safety
0 reports
Gerhard Williams
Executive Vice President, Service Delivery & Operations
Operations
0 reports
Christian Zacariassen
Executive Vice President, Digital Technology & Innovation
Digital Technology & Innovation
0 reports
Eliot Hamlisch
Executive Vice President, Marketing & Chief Commercial Officer
Commercial
0 reports
William Herrmann
Executive Vice President, General Counsel & Corporate Secretary
Legal
0 reports
Tracie Winbigler
Executive Vice President & Chief Financial Officer
Finance
0 reports
Kevin H. Winters
Inspector General
Office of Inspector General
0 reports
The operating model
How National Railroad Passenger Corporation (Amtrak) divides the work
4 offices, branches, or components organize the agency mission. Tile size scales with estimated staff where public estimates exist.
Service Delivery & Operations
12K employees
p6
Operates trains, onboard services, stations, and maintenance facilities nationwide.
Capital Delivery
2K employees
p3
Manages major infrastructure, fleet acquisition, and state-of-good-repair projects funded by federal investment.
Commercial & Marketing
2K employees
p8
Oversees ticketing, pricing, marketing, and customer-facing revenue functions.
Digital Technology & Innovation
1K employees
p7
Responsible for IT systems, digital platforms, cybersecurity, and technology modernization.
The agency brief
What this U.S. agency structure tells us
Amtrak is a federally chartered corporation created by Congress to provide intercity passenger rail service nationwide. It operates as a government-owned entity with a corporate-style executive structure, combining public accountability with operational autonomy. The CEO holds primary executive authority, supported by executive vice presidents who lead major functional and operating divisions such as Service Delivery, Capital Delivery, Safety, and Commercial Operations. A distinctive feature is Amtrak’s Inspector General, providing independent oversight, and its reliance on both federally owned infrastructure (notably the Northeast Corridor) and shared-use agreements with private railroads across the country.
- Government-owned corporation with national operating mission
- Independent Office of Inspector General
- Large capital delivery function due to federal infrastructure investments
The comparison
Compare with related agencies
Compared with the Federal Railroad Administration (FRA), which focuses on regulation and grant-making, Amtrak is an operating entity directly responsible for delivering passenger rail service. Unlike state DOT rail divisions, Amtrak has a national footprint and its own workforce, assets, and rolling stock. …
Senior office count
National Railroad Passenger Corporation (Amtrak)
11
Reporting depth
National Railroad Passenger Corporation (Amtrak)
3 levels
4 levels
Current signals
What changed recently
No recent leadership changes documented in the official sources provided.
Frequently Asked Questions
Who leads National Railroad Passenger Corporation (Amtrak)?
Amtrak is led by its Chief Executive Officer, Stephen J. Gardner.
What does National Railroad Passenger Corporation (Amtrak) do?
Amtrak provides intercity passenger rail service across the United States, operating trains, stations, and related services nationwide.
What are the major offices or components of National Railroad Passenger Corporation (Amtrak)?
Major components include Service Delivery & Operations, Capital Delivery, Commercial & Marketing, Digital Technology & Innovation, and Safety.
Who does National Railroad Passenger Corporation (Amtrak) report to?
Amtrak is a government-owned corporation overseen by a Board of Directors, with the Secretary of Transportation serving as an ex officio board member.
How can this org chart be used for planning or analysis?
The org chart helps stakeholders understand leadership accountability, operational responsibilities, and where to align programs or investments within Amtrak.
Sources
Reference
Cite this page
If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.
APA 7th
Creately. (2026). National Railroad Passenger Corporation (Amtrak) organizational structure. Creately. Retrieved , from https://creately.com/org-chart/us-government/national-railroad-passenger-corporation-amtrak/MLA 9th
"National Railroad Passenger Corporation (Amtrak) Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/us-government/national-railroad-passenger-corporation-amtrak/. Accessed .Chicago 17
Creately. "National Railroad Passenger Corporation (Amtrak) Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/us-government/national-railroad-passenger-corporation-amtrak/.Permanent URL: https://creately.com/org-chart/us-government/national-railroad-passenger-corporation-amtrak/ · last updated 2026-04-01