internal
Craig DeSanto
President & Chief Executive Officer
Executive
1 yr
18 reports
New York Life Insurance
Mutual insurer with enterprise leaders over product presidents
Financials · Fortune #69 · Hybrid structure · 15K employees · New York, New York
8
CEO span
↓ tighter than peers (avg 10)
2.6
Avg span
moderate
3
Max depth
3 levels
4.1 yr
Avg tenure
78%
Internal hires
↑ above industry avg
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New York Life Insurance organizational chart
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Mutual insurer with enterprise leaders over product presidents. This page maps New York Life’s executive structure, showing a centralized enterprise model with one insurance president, functional C-suite leaders, and supporting VPs, plus analysis and peer comparison.
What to model
Use the chart to test org decisions, not just view reporting lines
Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.
Latest signal Craig DeSanto moved into President & CEO
Promoted to President and Chief Executive Officer effective June 2024.
Source · See change logScenario views in the chart
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Atlas work this supports
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The people
Who's running this
9 executives identified as Named Executive Officers in the most recent SEC proxy. Bar length scales with tenure.
internal
Scott Seroka
Vice Chairman
Executive
6 yr
0 reports
internal
Chris Blunt
President, Insurance & Agency Distribution
Insurance
6 yr
3 reports
internal
Bryan Smith
Chief Financial Officer
Finance
4 yr
2 reports
internal
Keri Mailander
Chief Operating Officer
Operations
3 yr
2 reports
internal
Don Vu
Chief Investment Officer
Investments
5 yr
0 reports
internal
Ann Barry
Chief Legal Officer
Legal
7 yr
2 reports
internal
Pamela Gross
Chief Human Resources Officer
Human Resources
4 yr
1 reports
Jessica Rivera
Chief Marketing Officer
Marketing
3 yr
0 reports
The businesses
How New York Life Insurance divides the work
4 divisions report into the group CEO. Tile size scales with estimated headcount.
Insurance & Agency Distribution
8K employees
President, Insurance & Agency Distribution (Chris Blunt)
Core life and health insurance products and nationwide agent distribution network.
Investments
1K employees
Chief Investment Officer (Don Vu)
Manages general account and policyholder investment portfolios.
Finance
900 employees
Chief Financial Officer (Bryan Smith)
Enterprise finance, actuarial, treasury, and capital management.
Operations & Technology
3K employees
Chief Operating Officer (Keri Mailander)
Policy administration, technology platforms, and shared services.
The thesis
Why this org is unusual
Mutual insurer with enterprise leaders over product presidents.
New York Life organizes senior leadership around enterprise-wide functions—finance, operations, investments, legal, HR—while a single president oversees insurance and agency distribution rather than multiple product CEOs. This structure reflects its mutual model, prioritizing risk management and long-term policyholder value. The CEO’s span includes nine senior leaders, with depth extending three to four layers into operations, underwriting, and investments.
- Single insurance president instead of multiple product CEOs
- Vice Chairman role supporting CEO succession
The comparison
How New York Life Insurance stacks up
Compared with large stock insurers like MetLife and Prudential, New York Life’s structure is more centralized, with fewer standalone business-unit CEOs. Mutual peers such as Northwestern Mutual show similar enterprise control, but New York Life retains a broader executive committee. The presence of a Vice Chairman role …
C-suite size
Reporting depth
New York Life Insurance
3 levels
4 levels
5 levels
4 levels
MassMutual
4 levels
Avg C-suite tenure
Has COO / Has CAIO
New York Life Insurance ✓ COO — no CAIO
MassMutual ✓ COO — no CAIO
Current signals
What changed recently
Leadership transitioned in 2024 with Craig DeSanto promoted to CEO following Ted Mathas’s retirement.
- Date not confirmed promotedCraig DeSanto President & CEO
Promoted to President and Chief Executive Officer effective June 2024.
Source - Date not confirmed departed
Frequently Asked Questions
Who is the CEO of New York Life Insurance?
Craig DeSanto has served as President and CEO since June 2024 following the retirement of Ted Mathas.
What type of organizational structure does New York Life Insurance use?
New York Life uses a hybrid enterprise structure with centralized functional leadership and a single insurance business president.
How many direct reports does New York Life Insurance's CEO have?
The CEO has eight direct reports spanning finance, operations, investments, legal, HR, marketing, and insurance.
How has New York Life Insurance's leadership changed recently?
In 2024, Craig DeSanto was promoted to CEO and long-time CEO Ted Mathas retired, marking a major leadership transition.
Is New York Life Insurance known for internal promotions?
Yes. Most current C-suite leaders, including the CEO, rose internally through New York Life.
Sources
- Company Newsroom, Jun 2024
Reference
Cite this page
If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.
APA 7th
Creately. (2026). New York Life Insurance organizational structure. Creately. Retrieved , from https://creately.com/org-chart/fortune-500/new-york-life-insurance/MLA 9th
"New York Life Insurance Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/fortune-500/new-york-life-insurance/. Accessed .Chicago 17
Creately. "New York Life Insurance Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/fortune-500/new-york-life-insurance/.Permanent URL: https://creately.com/org-chart/fortune-500/new-york-life-insurance/ · last updated 2026-04-01