User Flow Diagram Tool

Understand Key User Journeys

Easily visualize and analyze user flows and decision points throughout your product, identifying critical improvements to enhance user experience with Creately's online user flow diagram tool.

Create a User Flow

Customizable user flow templates to visualize user journeys
Real-time collaboration to work with your UI & customer experience teams
Extensive User flow shape libraries for user flow diagrams, flowcharts, process maps, swimlanes, and more

Over 10 Million people and 1000s of teams already use Creately

Diagramming

Visual Collaboration

Org Chart

VISUALIZE

Map User Journeys Clearly From Start to Finish

screenshot of Creately's shape library with user flow diagram

Start with editable templates for user flows, customer journeys, system flows, and related planning scenarios
Use Plus Create, shapes, and drag-and-drop editing to add screens, steps, decisions, and actions quickly
Connect steps with smart connectors that adjust as you move, expand, or reorganize the flow
Sketch early journey ideas with freehand drawing before turning them into structured user flow diagrams

Image of collaboration features on Creately's user flow tool

COLLABORATE

Collaborate with Multiple Teams Anytime with Our User Flow Maker

Comment with context, have discussions and follow-ups on the same workspace using our free user flow diagram tool.
Real-time cursors for each individual involved in planning user flow/experience on a shared canvas.
User flow software with full version history to keep track of key points after every change in the user flow maps.
Multiple access and role levels to streamline sharing, reviewing, and editing your user flow online.

ORGANIZE

User Flow Diagram Tool to Document Multiple User Funnels

illustration of integration logos of Creately's user flow diagram maker

User flow software with infinite canvas to centralize all information around your project updates or new user funnels.
Connect to your favorite tools with our user flow tool’s plugins for Github, Slack, Google Workspace, Confluence, and more.
Embed your user flow online in any site or share with anyone via an email or link invite to collaborate on.
Use frames inside the infinite canvas to generate page-like layouts to organize your user flow design.

Image of AI features on Creately's user flow tool

ADAPT

Connect User Flows to Product Workflows

Track progress with statuses such as Draft, In Progress, In Review, Approved, or Final
Add data fields and custom properties to capture requirements, owners, priorities, or decision details
Link related diagrams, documents, product specs, or workflows to show how user flows connect across teams
Convert user flow planning into Kanban boards, timelines, or roadmaps to support next steps

Ideate, plan, and execute ideas better with Creately

Create a User Flow Book a Demo

A user flow is a visual map that shows the steps a person takes to complete a task or reach a goal on a website, app, or product. It helps designers and developers see how users move from one point to another, like going from a homepage to checking out a product. By understanding the user flow, teams can improve the experience by making it easier and more enjoyable for users to reach their goals.

How to Create a User Flow with Our User Flow Diagram Template?

Choose a user flow diagram template

Pick a user flow diagram template from the library of Creately’s user flow diagram generator to get started quickly with a customizable layout.

Map key steps and pages

Outline the user journey from entry to goal completion by adding pages, actions, and decision points.

Add and arrange elements

Use the drag-and-drop editor in the user flow diagram creator to insert shapes, icons, and connectors to structure your flow clearly.

Collaborate in real-time

Invite your team to build and refine the user flow together with synced cursors and in-context comments right inside the user flow creator.

Export and share

Once you are done with user flow mapping, download, embed, or share the finished user flow diagram directly with stakeholders or across platforms.

Create a User Flow

Visualize User Flows Faster with These Premade User Flow Templates

E-commerce website user flow diagram

Edit Diagram

User Registration Flow Diagram

Edit Diagram

Simple User Flow Diagram Example

Edit Diagram

User Flow Diagram

Edit Diagram

What Our Customers Say About Us

A Comprehensive Tool for Visual Collaboration and Diagramming

it is ease of collaborative diagramming and real-time editing. This allows teams to brainstorm, create, and refine diagrams together in a way that feels intuitive and seamless, regardless of location.

Juan Leonardo G

Efficient and User-Friendly Diagramming Tool

I love how easy it is to create and collaborate on diagrams with Creately. The real-time collaboration feature is incredibly helpful for team projects, and the extensive library of templates and shapes saves a lot of time

Aymen G

Creately provides best diagram structure.

Creately has proven to be an incredibly creative tool, enhancing the visual appeal of our company tasks significantly. Additionally, its pricing is highly competitive, offering great value for the features it provides.

Ruchika N

Great AI features

AI Modelling capability. It gives Prompt examples so user can learn how to create effective prompts

Karma A.

User friendly and visually appealing!!

The interface is easy to use. The look is aesthetically pleasing as well. Love the functionality.

Chrisoula

FAQs About the User Flow Diagram Tool

What are Creately’s user flow diagram tool pricing plans?

Free Plan — $0/month for basic user flow diagram creation and collaboration
Starter & Team Plans — $8/month or $5/month billed annually
Business Plan — $149/month or $89/month billed annually

Annual billing helps you save more while unlocking advanced collaboration, workspace management, and enhanced user flow diagram features. You can compare all available plans and features on the Creately Pricing Page.

How can you create user flow diagrams faster?

Creately helps you create user flow diagrams faster with an infinite canvas, drag-and-drop diagramming, smart connectors, and professionally designed templates. You can start with a ready-made layout or build from scratch, then collaborate and refine everything in one shared workspace.

Are there templates for different user flow diagram use cases?

Yes. Creately offers editable templates for different user flow diagram use cases, so you can start with a relevant structure and customize it to match your workflow, team, or project requirements.

Can teams collaborate on user flow diagrams?

Yes. Teams can work together on the same user flow diagram in real time using live cursors, comments, mentions, and shared workspaces. This makes reviews faster and keeps everyone aligned.

Can I add notes, data, and files?

Yes. Creately lets you enrich your work with notes, links, images, documents, and additional context attached directly to shapes and items on the canvas. This helps you keep supporting information connected to the visual.

Can I share, present, or export user flow diagrams?

Yes. You can share user flow diagrams with a link, present them directly from the workspace, or export them in formats like PDF, PNG, SVG, and JPEG. This makes it easy to use Creately in meetings, documentation, reviews, and presentations.

Streamline Your Workflows by Integrating with the Tools You Love

Creately integrates with the tools your teams use every day and supports your team’s workflow seamlessly.