User Flow Diagram Tool

Understand Key User Journeys

Easily visualize and analyze user flows and decision points throughout your product, identifying critical improvements to enhance user experience with our User Flow Diagram Tool.

  • Customizable user flow templates to visualize user journeys.
  • Real-time collaboration to work with your UI & customer experience teams.
  • Extensive User flow shape libraries for user flow diagrams, flowcharts, process maps, swimlanes, and more.
User Flow Diagram Tool

Over 10 Million people and 1000s of teams already use Creately

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Visualize User Flows Faster with Premade Templates

E-commerce website user flow

E-commerce website user flow diagram

User Registration Flow Diagram

User Registration Flow Diagram

Simple User Flow Diagram Example

Simple User Flow Diagram Example

User Flow Digram example for an Organziation

User Flow Diagram

Holistic View of Your User Journey

Snapshot of Creately's User flow diagram Tool depicting a user flow Diagram
  • User flow diagram tool with intuitive drag-drop tools and Plus Create to quickly create any user flow, process, or system behavior.
  • Multiple premade templates for user flows, customer journey maps, system flow, and 100s of more scenarios.
  • Dynamic connectors that arrange themselves automatically to rotate, expand, or resize your user flow diagram tangle-free.
  • Freehand drawing to build rough outlines of user flows during the planning of customer journeys and decision points.
Snapshot of Creately's User flow diagram Tool depicting a user flow Diagram
Snapshot of Creately's User flow diagram online tool depicting a sample user flow Diagram

Collaborate with Multiple Teams Anytime with Our User Flow Maker

Snapshot of Creately's User flow diagram online tool depicting a sample user flow Diagram
  • Comment with context, have discussions and follow-ups on the same workspace using our free user flow diagram tool.
  • Real-time cursors for each individual involved in planning user flow/experience on a shared canvas.
  • User flow software with full version history to keep track of key points after every change in the user flow maps.
  • Multiple access and role levels to streamline sharing, reviewing, and editing your user flow online.

User Flow Diagram Tool to Document Multiple User Funnels

Snapshot of Creately's User flow diagram online maker depicting a sample of a simple user flow Diagram
  • User flow tool with infinite canvas to centralize all information around your project updates or new user funnels.
  • Connect to your favorite tools with our user flow tool’s plugins for Github, Slack, Google Workspace, Confluence, and more.
  • Embed your user flow online in any site or share with anyone via an email or link invite to collaborate on.
  • Use frames inside the infinite canvas to generate page-like layouts to organize your user flow design.
Snapshot of Creately's User flow diagram online maker depicting a sample of a simple user flow Diagram
Snapshot of Creately's User flow diagram online maker depicting a sample of a Online user flow Diagram

Integrate with Your Business User Flow Processes

Snapshot of Creately's User flow diagram online maker depicting a sample of a Online user flow Diagram
  • Progress tracking with document statuses like Draft, In Progress, In Review, Approved, or Final for streamlined project management.
  • Convert user flows into actionable formats like Kanban boards, timelines, or roadmaps for a comprehensive view of development stages.
  • Add data fields and custom properties to each user flow for enriched context at every decision point.
  • Visualize multi-layered user interactions by linking diagrams across departments, enhancing cross-functional alignment.

What Is a User Flow?

A user flow is a visual map that shows the steps a person takes to complete a task or reach a goal on a website, app, or product. It helps designers and developers see how users move from one point to another, like going from a homepage to checking out a product. By understanding the user flow, teams can improve the experience by making it easier and more enjoyable for users to reach their goals.
what-is-a-user-flow

How to Create a User Flow with Our User Flow Diagram Tool?

  • Select a User Flow Diagram Template:

Start by choosing a user flow diagram template from Creately’s extensive library. Templates are ready-to-use and customizable, saving you time as you create user flows specific to your product or service.

  • Outline Key Steps and Pages:

Begin mapping each step users will take, from the entry point to goal completion. Using the user flow maker, add pages, actions, and decision points, or structure your flow with a page flow diagram.

  • Add and Arrange Visual Elements:

Use Creately’s drag-and-drop features to customize your user flow design. The user flow creator includes shapes, icons, and connectors, and user flow maps for straightforward adjustments.

  • Define Decision Points:

Add decision points where users choose different paths. Creately’s user flow generator helps keep connections organized, automatically adjusting shapes and paths for clear, tangle-free flows.

  • Collaborate in Real-Time:

With Creately’s user flow app, you can work alongside team members or clients in real time. Each user’s cursor is visible on the canvas, and you can leave comments to share ideas instantly.

  • Customize for Different Views:

Convert your user flow tool into other formats, such as Kanban boards, timelines, or detailed user flow maps, to explore various aspects of the journey.

  • Save, Export, and Share:

Once complete, export the user flow online to share with stakeholders or integrate into other projects. You can embed it on a website, share by email, or provide a direct link.

FAQ

What is a user flow diagram tool?

A user flow diagram tool is a software application that helps visualize the steps a user takes to complete a task on a website, app, or product. Using a user flow diagram tool online, you can map and refine every point of user interaction to create a seamless experience.

How do I create a user flow diagram?

To create a user flow diagram with Creately, start by selecting a user flow diagram template, add the key pages or actions, define decision points, and customize each step to visualize the complete user journey. Our user flow diagram tool makes the process intuitive with drag-and-drop functionality and real-time collaboration.

Can I use the user flow diagram tool for free?

Yes, Creately’s free user flow diagram tool offers various templates and customization features for creating and sharing user flow diagrams, making it accessible for projects of any size.

What’s the difference between a user flow diagram and a page flow diagram?

A user flow diagram shows the complete journey a user takes to achieve a goal, while a page flow diagram often focuses more specifically on the progression through different pages or screens. Both can be created with Creately’s user flow diagram tool online.

Can I share my user flow online with my team?

Absolutely. With Creately’s free user flow tool, you can share your user flow online, invite team members, and collaborate in real-time, allowing comments, edits, and live updates to streamline the workflow.
Streamline Your Workflows by Integrating with the Tools You Love
Creately integrates with the tools your teams use every day and supports your team’s workflow seamlessly.
Github
Microsoft
Google Drive
Google Sheets
Google Docs
Google Slides
Confluence
Why is Creately a Better User Flow Diagram Tool?
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Why is Creately a Better User Flow Diagram Tool?
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