User Flow Diagram Tool

Understand Key User Journeys

Easily visualize and analyze user flows and decision points throughout your product, identifying critical improvements to enhance user experience with Creately's online user flow diagram tool.

Customizable user flow templates to visualize user journeys
Real-time collaboration to work with your UI & customer experience teams
Extensive User flow shape libraries for user flow diagrams, flowcharts, process maps, swimlanes, and more

Snapshot of Creately's User Flow Diagram Tool depicting User Flow Diagram for an Organization

Over 10 Million people and 1000s of teams already use Creately

Diagramming

Visual Collaboration

Org Chart

AI Flowchart Generator for User Flows

Map user journeys and interactions in seconds

Just describe your app, website, or user steps.
Click Generate with AI → watch Creately create a structured user flow diagram with the right shapes, paths, and decision points.
Edit, refine, and collaborate—all on an infinite, shared canvas.

Why teams love Creately’s AI Flowchart Generator

Save time – Auto-generate user flows without starting from scratch.
Get it right – AI ensures logical navigation paths and clear decision points.
Work smarter – Quickly adapt, optimize, and connect steps to supporting data or screens.
Built for global teams – Collaborate in real time across locations and time zones.
Secure by design – All AI runs inside Creately—your data stays private.

Used by over 10 Million people and 1000s of teams

A Comprehensive Tool for Visual Collaboration and Diagramming

it is ease of collaborative diagramming and real-time editing. This allows teams to brainstorm, create, and refine diagrams together in a way that feels intuitive and seamless, regardless of location.

JUAN LEONARDO G

Small-Business

Efficient and User-Friendly Diagramming Tool

I love how easy it is to create and collaborate on diagrams with Creately. The real-time collaboration feature is incredibly helpful for team projects, and the extensive library of templates and shapes saves a lot of time

Aymen G

Small-Business

Creately provides best diagram structure.

Creately has proven to be an incredibly creative tool, enhancing the visual appeal of our company tasks significantly. Additionally, its pricing is highly competitive, offering great value for the features it provides.

Ruchika N

Assistant Manager

Creately: Simple Diagram Tool

I like that Creately is easy to use. It helps me create diagrams quickly and easily.

Ananya G

Executive Committee Member

Creately: A smart choice for expressing ideas over diagrams

Creately is a simple and user-friendly application for creating diagrams to visualize complex technical ideas and data flow on wireframes, flow charts, and other visual options. The best part of this tool is its real-time collaboration features, which help us to enhance the workflows in the team.

Gulam M

Software Engineer

User friendly and visually appealing!!

The interface is easy to use. The look is aesthetically pleasing as well. Love the functionality.

Chrisoula

Small-Business

Intuitive Design and Effortless Creativity

What I like best about Creately is its intuitive design and the ease with which it allows me to create attractive designs. From the moment I started using it, I was impressed by how easy it was to navigate the platform and how quickly I could bring my ideas to life in visually appealing diagrams and charts.

DARWIN M.

Mid-Market

Creatly Awesome App

In creatly easy to use and easy to design our all network diagrams for the clients and easy to export and Creately offers a user-friendly interface that makes it easy for users to create various types of diagrams without extensive training or experience. We used creately on daily basis for making diagram.

Surya Prakash M

Tech Lead Security

Easy to use

Creately has better options than Canva. It has great templates. it is a great product to use for visual org charts.

Jennifer D.

Initial Implementation

Great AI features

AI Modelling capability. It gives Prompt examples so user can learn how to create effective prompts

Karma A.

Business Manager

VISUALIZE

Holistic View of Your User Journey

screenshot of Creately's shape library with user flow diagram

User flow diagram tool with powerful AI, intuitive drag-drop tools and Plus Create to quickly create any user flow chart.
Multiple premade templates for user flows, customer journey maps, system flow, and 100s of more scenarios.
Dynamic connectors that arrange themselves automatically to rotate, expand, or resize your user flow diagram tangle-free.
Freehand drawing to build rough outlines of user flows during the planning of customer journeys and decision points.

Image of collaboration features on Creately's user flow tool

COLLABORATE

Collaborate with Multiple Teams Anytime with Our User Flow Maker

Comment with context, have discussions and follow-ups on the same workspace using our free user flow diagram tool.
Real-time cursors for each individual involved in planning user flow/experience on a shared canvas.
User flow software with full version history to keep track of key points after every change in the user flow maps.
Multiple access and role levels to streamline sharing, reviewing, and editing your user flow online.

ORGANIZE

User Flow Diagram Tool to Document Multiple User Funnels

illustration of integration logos of Creately's user flow diagram maker

User flow software with infinite canvas to centralize all information around your project updates or new user funnels.
Connect to your favorite tools with our user flow tool’s plugins for Github, Slack, Google Workspace, Confluence, and more.
Embed your user flow online in any site or share with anyone via an email or link invite to collaborate on.
Use frames inside the infinite canvas to generate page-like layouts to organize your user flow design.

Image of AI features on Creately's user flow tool

ADAPT

Integrate with Your Business User Flow Processes

Progress tracking with document statuses like Draft, In Progress, In Review, Approved, or Final for streamlined project management.
Convert user flows into actionable formats like Kanban boards, timelines, or roadmaps for a comprehensive view of development stages with AI.
Add data fields and custom properties to each user flow for enriched context at every decision point.
Visualize multi-layered user interactions by linking diagrams across departments, enhancing cross-functional alignment.

Ideate, plan, and execute ideas better with Creately

Create a User Flow Book a Demo

A user flow is a visual map that shows the steps a person takes to complete a task or reach a goal on a website, app, or product. It helps designers and developers see how users move from one point to another, like going from a homepage to checking out a product. By understanding the user flow, teams can improve the experience by making it easier and more enjoyable for users to reach their goals.

How to Create a User Flow with Our User Flow Diagram Template?

Choose a user flow diagram template

Pick a user flow diagram template from the library of Creately’s user flow diagram generator to get started quickly with a customizable layout.

Map key steps and pages

Outline the user journey from entry to goal completion by adding pages, actions, and decision points.

Add and arrange elements

Use the drag-and-drop editor in the user flow diagram creator to insert shapes, icons, and connectors to structure your flow clearly.

Collaborate in real-time

Invite your team to build and refine the user flow together with synced cursors and in-context comments right inside the user flow creator.

Export and share

Once you are done with user flow mapping, download, embed, or share the finished user flow diagram directly with stakeholders or across platforms.

Create a User Flow

Visualize User Flows Faster with These Premade User Flow Templates

E-commerce website user flow diagram

Edit Diagram

User Registration Flow Diagram

Edit Diagram

Simple User Flow Diagram Example

Edit Diagram

User Flow Diagram

Edit Diagram

FAQs About the User Flow Diagram Tool

What is a user flow diagram tool?

A user flow diagram tool is a software application that helps easily visualize the steps a user takes to complete a task on a website, app, or product. Using a user flow diagram online, you can map and refine every point of user interaction to create a seamless experience.

How do I create a user flow diagram?

To create a user journey with Creately’s user flow generator, start by selecting a user flow diagram template, add the key pages or actions, define decision points, and customize each step to visualize the complete user journey. Our user flow diagram tool makes the process intuitive with drag-and-drop functionality and real-time collaboration.

Can I use the user flow diagram tool for free?

Yes, Creately’s free user flow diagram tool offers various templates and customization features for creating and sharing user flow diagrams, making it accessible for projects of any size.

What’s the difference between a user flow diagram and a page flow diagram?

A user flow diagram shows the complete journey a user takes to achieve a goal, while a page flow diagram often focuses more specifically on the progression through different pages or screens. Both can be created with Creately’s user flow diagram tool online.

Can I share my user flow online with my team?

Absolutely. With Creately’s free user flow tool, you can share your user flow online, invite team members, and collaborate in real-time, allowing comments, edits, and live updates to streamline the workflow.

Streamline Your Workflows by Integrating with the Tools You Love

Creately integrates with the tools your teams use every day and supports your team’s workflow seamlessly.