Archive of posts - Customer Journey Mapping

Customer Journey Map: Definition with Examples 21 January 2020 | 16 min read
Customer Journey Map: Definition with Examples

Improved customer service, customer loyalty, and increased ROI; 3 things that every organization wishes they could achieve overnight. It’s possible, although not overnight, but with the right tools and the effort.

Sales Process Mapping: Optimize Sales processes for better ROI 01 July 2022 | 9 min read
Sales Process Mapping: Optimize Sales processes for better ROI

Table of Contents What is Sales Process Optimization Sales Process Optimization Tips External Add Diagrams to Sales Pitches Proposals Documents Show How They Can Benefit from the Solution You Provide Explain the Sales Process Sales Process Optimization Tips Internal Map Out Complex Sales Processes Analyzing Sales Funnel with Flowcharts Identify Your Prospects with Account Maps Map Out Your Internal Sales Processes Create a Customer Journey Map No matter what industry you are in or how mature your business is, building a competent sales team and an effective sales process takes a lot of work.