A Critical-to-Quality Tree-Template is a powerful tool used to analyze and manage customer values in order to meet customer needs. The Tree-Template consists of a hierarchy of customer needs, individual quality objectives and critical-to-quality parameters. This tool allows managers to prioritize customer needs and identify the most critical parameters that need to be met in order to achieve the customer objectives.It can help to focus on the most important parts of a process and identify areas where improvements can be made. By using a Critical-to-Quality Tree-Template, organizations can easily identify quality objectives and customer needs in order to deliver a quality product.
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