United Airlines Holdings, Inc. ·UAL

No COO layer: operations power concentrated in EVP roles

Transportation · Fortune #75 · Functional structure · 103K employees · Chicago, IL

View as of:
8
CEO span
↓ tighter than peers (avg 10)
3.4
Avg span
moderate
3
Max depth
flat for 103K emp
5.5 yr
Avg tenure
stable vs FY2024
75%
Internal hires
↑ above industry avg
Consolidated financials FY2025 · period end 2025-12-31 · 10-K
Revenue
$59.1B
Operating income
$4.7B
Net income
$3.4B
Total assets
$76.4B
Employees
87K
Shares out
323M

Sourced from United Airlines Holdings, Inc. DEF 14A · filed 2026-04-07 ↗ View on SEC

Interactive org chart

United Airlines Holdings, Inc. organizational chart

Explore the executive structure, reporting layers, and scenario-ready operating model from public filings.

Open editable chart

United Airlines runs a functional org without a standalone COO, leaving Scott Kirby with an unusually broad set of direct reports. This page maps United’s executive structure, key departments, recent leadership changes, and how its model compares with major airline peers.

What to model

Use the chart to test org decisions, not just view reporting lines

Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.

Latest signal Operations leadership model changed role as EVP Operations

Ongoing operation without a standalone COO role reaffirmed in 2025–2026 leadership disclosures.

Source · See change log

Scenario views in the chart

  • Add Chief Operating Officer Introduce a COO role to consolidate operations and reduce CEO span.
  • Move Technology under Operations Shift technology leadership to report through Operations for tighter execution.

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The people

Who's running this

8 executives identified as Named Executive Officers in the most recent SEC proxy. Bar length scales with tenure.

internal

Scott Kirby

Chief Executive Officer

Executive

6 yr

13 reports

internal

Torbjorn Enqvist

Executive Vice President, Operations

Operations

4 yr

1 reports

internal

Michael Leskinen

Executive Vice President & Chief Financial Officer

Finance

3 yr

2 reports

internal

Andrew Nocella

Executive Vice President & Chief Commercial Officer

Commercial

5 yr

2 reports

Linda Jojo

Executive Vice President & Chief Digital Officer

Technology

9 yr

1 reports

internal

Brett Hart

Executive Vice President & Chief Legal Officer

Legal

9 yr

0 reports

internal

Kate Gebo

Executive Vice President & Chief Human Resources Officer

Human Resources

6 yr

0 reports

Josh Earnest

Senior Vice President, Communications & Government Affairs

Communications

2 yr

0 reports

The pay

Executive compensation

From the most recent DEF 14A Summary Compensation Table. 1 named executive officers disclosed. Bar length scales with total compensation.

Scott Kirby $20.7M
Base salary
$1.20M
Stock awards
$8.25M
Non-equity incentive
$3.00M
Fiscal year
FY2025

The businesses

How United Airlines Holdings, Inc. divides the work

4 divisions report into the group CEO. Tile size scales with estimated headcount.

Flight & Ground Operations

60K employees

EVP Operations (Torbjorn Enqvist)

Oversees flight operations, maintenance, airports and safety across the global network.

Commercial & Network

5K employees

EVP & CCO (Andrew Nocella)

Manages pricing, network planning, alliances, loyalty and sales.

Finance

2K employees

EVP & CFO (Michael Leskinen)

Responsible for financial reporting, treasury, fleet financing and capital allocation.

Technology & Digital

3K employees

EVP & CDO (Linda Jojo)

Leads digital platforms, IT infrastructure and customer technology.

The thesis

Why this org is unusual

United’s most distinctive feature is the absence of a standalone COO, with operational authority split across EVP roles.

Operations, commercial planning, technology, and people functions all report directly to the CEO, creating a broad CEO span but preserving functional depth.

The structure emphasizes tight coordination between network planning, fleet, and digital platforms under Scott Kirby’s direct oversight. This reflects United’s United Next strategy, where execution speed and cross-functional alignment are prioritized over an additional management layer.

Compared with peers, United’s functional model concentrates accountability at the EVP level and reduces hierarchy, but increases reliance on a strong CEO and experienced executive bench.

  • No dedicated COO
  • High internal promotion rate
  • Broad CEO span of control

The comparison

How United Airlines Holdings, Inc. stacks up

Relative to Delta and American, United operates with a leaner top structure. Delta retains a powerful COO role, while American uses multiple presidents and COOs for operations. United’s choice places it closer to Southwest’s historically flatter model, though at far greater scale. This approach can accelerate …

C-suite size

Reporting depth

United Airlines Holdings, Inc.
3 levels

Avg C-suite tenure

United Airlines Holdings, Inc.
6 yr

Has COO / Has CAIO

United Airlines Holdings, Inc. — no COO — no CAIO
Delta Air Lines ✓ COO — no CAIO
American Airlines ✓ COO — no CAIO
Southwest Airlines ✓ COO — no CAIO
Alaska Air Group ✓ COO — no CAIO

Current signals

What changed recently

United continues to operate without a COO, reaffirming EVP-led operations under the CEO.

  • Date not confirmed reorg
    Operations leadership model EVP Operations

    Ongoing operation without a standalone COO role reaffirmed in 2025–2026 leadership disclosures.

    Source
  • Date not confirmed new
    Josh Earnest SVP Communications & Government Affairs

    Appointed in 2023; role prominent through 2025–2026.

    Source

Leadership Timeline

Year-over-year executive structure based on SEC proxy and annual filings.

FY2025
DEF 14A filed 2026-04-07
CEO
Scott Kirby
CEO span
8
C-suite
5
Avg tenure
5.5 yr

Structure remained functional without a COO.

Named executive officers (5)
  • Scott Kirby - CEO since 2020
  • Brett Hart - Chief Legal Officer since 2013
  • Michael Leskinen - CFO since 2023
  • Torbjorn Enqvist - EVP Operations since 2022
  • Andrew Nocella - Chief Commercial Officer since 2020
FY2024
DEF 14A filed 2025-04-10
CEO
Scott Kirby
CEO span
8
C-suite
5
Avg tenure
5.2 yr

Continued EVP-centric operating model.

Named executive officers (5)
  • Scott Kirby - CEO since 2020
  • Brett Hart - Chief Legal Officer since 2013
  • Michael Leskinen - CFO since 2023
  • Torbjorn Enqvist - EVP Operations since 2022
  • Andrew Nocella - Chief Commercial Officer since 2020

Year-over-year changes

FY2024 → FY2025

No major leadership turnover; structure and CEO span remained stable.

  • CEO span: 8 → 8
  • C-suite size: 5 → 5
  • Avg tenure: 5.2 → 5.5 yr
  • reorg Operations model - EVP Operations (DEF 14A, 2026-04-07)

The board

Board of directors

5 directors. 4 of 5 independent (80%). Source: most recent DEF 14A.

Edward M. Philip

Chair Independent

Board Chair, United Airlines Holdings

Director since 2016 · Age 61

Also on: BRP Inc.

Michele J. Hooper

Independent

CEO, The Directors Council

Director since 2018 · Age 74

Also on: UnitedHealth Group

Barney Harford

Independent

Former COO, Uber

Director since 2016 · Age 54

Walter Isaacson

Independent

Advisory Partner, Perella Weinberg

Director since 2006 · Age 73

Scott Kirby

Inside

CEO, United Airlines Holdings

Director since 2020 · Age 58

Also on: CVS Health

The board, organized

Board committees

2 standing committees. Audit and Compensation must be 100% independent under SEC rules; the rest vary.

Audit Committee

100% independent
  • Michele J. Hooper Chair
  • Barney Harford

Finance Committee

67% independent
  • Edward M. Philip Chair
  • Barney Harford
  • Scott Kirby

Frequently Asked Questions

Who is the CEO of United Airlines Holdings?

Scott Kirby has served as CEO since May 2020.

What type of organizational structure does United Airlines use?

United uses a functional structure with major functions reporting directly to the CEO.

How many direct reports does United Airlines's CEO have?

Scott Kirby has eight direct executive reports.

How has United Airlines's leadership changed recently?

Recent disclosures reaffirm the absence of a COO and continued EVP-led operations.

Does United Airlines have a COO?

No. United does not currently have a standalone Chief Operating Officer role.

Sources

  • 2026 Proxy Statement
  • Company Newsroom, 2023
  • SEC EDGAR: United Airlines Holdings, Inc. DEF 14A Proxy Statement
  • SEC EDGAR: United Airlines Holdings, Inc. 10-K Annual Report

Reference

Cite this page

If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.

APA 7th
Creately. (2026). United Airlines Holdings, Inc. organizational structure. Creately. Retrieved , from https://creately.com/org-chart/fortune-500/united-airlines/
MLA 9th
"United Airlines Holdings, Inc. Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/fortune-500/united-airlines/. Accessed .
Chicago 17
Creately. "United Airlines Holdings, Inc. Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/fortune-500/united-airlines/.
Original SEC source View on SEC ↗
United Airlines Holdings, Inc.. DEF 14A. Filed 2026-04-07. U.S. Securities and Exchange Commission. https://www.sec.gov/Archives/edgar/data/100517/000110465926040467/tmb-20260519xdef14a.htm

Permanent URL: https://creately.com/org-chart/fortune-500/united-airlines/ · last updated 2026-04-01

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