internal
Brian Doubles
President & Chief Executive Officer
Executive
5 yr
7 reports
Synchrony Financial ·SYF
Three consumer segment CEOs report directly to the CEO
Financials · Fortune #178 · Divisional structure · 20K employees · Stamford, CT
8
CEO span
↓ tighter than peers (avg 9)
3
Avg span
moderate
2
Max depth
2 levels
4.6 yr
Avg tenure
62%
Internal hires
↑ above industry avg
Consolidated financials FY2025 · period end 2025-12-31 · 10-K
Net income
$3.6B
Total assets
$119.1B
Shares out
348M
Sourced from Synchrony Financial DEF 14A · filed 2026-04-29 ↗ View on SEC
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Synchrony Financial organizational chart
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Three consumer segment CEOs report directly to the CEO at Synchrony Financial. This page maps the divisional leadership structure, executive team, governance context, recent changes, and peer comparisons for quick analysis.
What to model
Use the chart to test org decisions, not just view reporting lines
Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.
Latest signal Courtney Gentleman joined as EVP & CEO, Diversified & Value
Appointed in 2024 to lead Diversified & Value segment.
Source · See change logScenario views in the chart
- Add Chief AI Officer Introduce a Chief AI Officer to coordinate AI strategy across segments.
- Add COO to consolidate operations Insert a COO to reduce CEO span and centralize operations.
Atlas work this supports
- Connect Workday or UKG Get these analytics for YOUR org — tenure, span of control, headcount, automatically from your HRIS.
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- Plan a Reorg Use this as a starting point. Model scenarios, compare structures, present options to your board.
The people
Who's running this
8 executives identified as Named Executive Officers in the most recent SEC proxy. Bar length scales with tenure.
internal
Jonathan Mothner
Executive Vice President, Chief Risk and Legal Officer
Risk & Legal
9 yr
0 reports
internal
Carol Juel
Executive Vice President & Chief Information Officer
Technology
7 yr
0 reports
internal
Brian Wenzel
Executive Vice President & Chief Financial Officer
Finance
4 yr
0 reports
internal
Curtis Howse
Executive Vice President & Chief Commercial Officer
Commercial
6 yr
0 reports
Courtney Gentleman
EVP & CEO, Diversified & Value
Diversified & Value
2 yr
0 reports
Darrell Owens
EVP & CEO, Lifestyle
Lifestyle
2 yr
0 reports
Maran Nalluswami
Executive Vice President, Chief Strategy & Business Development Officer
Strategy
2 yr
0 reports
The pay
Executive compensation
From the most recent DEF 14A Summary Compensation Table. 1 named executive officers disclosed. Bar length scales with total compensation.
Brian Doubles $21.4M
- Base salary
- $1.26M
- Stock awards
- $15.93M
- Non-equity incentive
- $2.94M
- Other
- $1.24M
- Fiscal year
- FY2025
- Source
- SEC DEF 14A ↗
The businesses
How Synchrony Financial divides the work
3 divisions report into the group CEO. Tile size scales with estimated headcount.
Lifestyle
6K employees
EVP & CEO, Lifestyle (Darrell Owens)
Consumer financing programs across lifestyle retail partners.
Diversified & Value
5K employees
EVP & CEO, Diversified & Value (Courtney Gentleman)
Broad partner programs spanning healthcare, digital, and value segments.
Technology
4K employees
EVP & CIO (Carol Juel)
Core platforms, digital products, and cybersecurity.
The thesis
Why this org is unusual
Three segment CEOs report directly to the Synchrony CEO, an uncommon span for a consumer finance company.
The structure emphasizes divisional accountability across Lifestyle and Diversified & Value while retaining centralized risk, finance, and technology under long‑tenured executives. This reflects regulatory demands that favor strong second‑line risk independence alongside P&L ownership.
- No standalone COO
- Segment CEOs as CEO direct reports
The comparison
How Synchrony Financial stacks up
Compared with peers like Capital One and Discover, Synchrony places more explicit P&L ownership at the segment CEO level. Capital One consolidates more functions under a COO, while Synchrony lacks a standalone COO and instead relies on strong CRO and CIO roles reporting directly to the CEO.
C-suite size
Reporting depth
Avg C-suite tenure
Has COO / Has CAIO
Synchrony Financial — no COO — no CAIO
Discover Financial ✓ COO — no CAIO
Current signals
What changed recently
In 2024, Synchrony elevated distinct segment CEOs for Lifestyle and Diversified & Value.
- Date not confirmed newCourtney Gentleman EVP & CEO, Diversified & Value
Appointed in 2024 to lead Diversified & Value segment.
Source - Date not confirmed new
Leadership Timeline
Year-over-year executive structure based on SEC proxy and annual filings.
FY2025
DEF 14A filed 2026-04-29
- CEO
- Brian Doubles
- CEO span
- 5
- C-suite
- 5
- Avg tenure
- 5 yr
Segment CEO roles expanded beneath the CEO.
Named executive officers (5)
- Brian Doubles - CEO since 2021
- Brian Wenzel - CFO
- Jonathan Mothner - Chief Risk and Legal Officer
- Carol Juel - Chief Information Officer
- Curtis Howse - Chief Commercial Officer
Frequently Asked Questions
Who is the CEO of Synchrony Financial?
Brian Doubles has served as President and CEO since 2021.
What type of organizational structure does Synchrony Financial use?
Synchrony uses a divisional structure with consumer segment CEOs.
How many direct reports does Synchrony Financial's CEO have?
The CEO has eight direct reports, including segment CEOs and functional leaders.
How has Synchrony Financial's leadership changed recently?
In 2024, Synchrony appointed new CEOs for its Lifestyle and Diversified & Value segments.
Does Synchrony Financial have a COO?
No, Synchrony does not have a standalone Chief Operating Officer.
Sources
- Company Proxy Statement, Apr 2025
- SEC EDGAR: Synchrony Financial DEF 14A Proxy Statement
- SEC EDGAR: Synchrony Financial 10-K Annual Report
Reference
Cite this page
If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.
APA 7th
Creately. (2026). Synchrony Financial organizational structure. Creately. Retrieved , from https://creately.com/org-chart/fortune-500/synchrony-financial/MLA 9th
"Synchrony Financial Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/fortune-500/synchrony-financial/. Accessed .Chicago 17
Creately. "Synchrony Financial Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/fortune-500/synchrony-financial/.Original SEC source View on SEC ↗
Synchrony Financial. DEF 14A. Filed 2026-04-29. U.S. Securities and Exchange Commission. https://www.sec.gov/Archives/edgar/data/1601712/000160171226000017/synchronyfinancialproxy202.htmPermanent URL: https://creately.com/org-chart/fortune-500/synchrony-financial/ · last updated 2026-04-01