internal
Susan Patricia Griffith
President & Chief Executive Officer
Executive
10 yr
60,450 reports
The Progressive Corporation ·PGR
Functional insurance model led by three P&L presidents
Insurance · Fortune #59 · Functional structure · 60K employees · Mayfield Village, OH
11
CEO span
near peer avg (10)
2.7
Avg span
moderate
2
Max depth
2 levels
7.3 yr
Avg tenure
100%
Internal hires
↑ above industry avg
Consolidated financials FY2025 · period end 2025-12-31 · 10-K
Revenue
$87.7B
Net income
$11.3B
Total assets
$123.0B
Shares out
586M
Sourced from The Progressive Corporation DEF 14A · filed 2026-03-23 ↗ View on SEC
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Functional insurance model led by three P&L presidents. This page maps Progressive’s executive structure, highlighting the CEO’s unusually broad span with Personal Lines, Commercial Lines, and Claims presidents reporting directly, alongside finance, tech, and strategy.
What to model
Use the chart to test org decisions, not just view reporting lines
Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.
Latest signal John P. Sauerland departed as Chief Financial Officer
Announced retirement effective July 3, 2026
Source · See change logScenario views in the chart
- Add Chief Operating Officer Introduce a COO to consolidate operations currently split across Claims and CRM.
- CFO Succession Finalized Complete the planned transition from Sauerland to Quigg.
Atlas work this supports
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The people
Who's running this
12 executives identified as Named Executive Officers in the most recent SEC proxy. Bar length scales with tenure.
internal
Patrick K. Callahan
Personal Lines President
Personal Lines
11 yr
25,000 reports
internal
John P. Sauerland
Vice President & Chief Financial Officer
Finance
11 yr
500 reports
internal
Steven A. Broz
Chief Information Officer
Technology
10 yr
3,000 reports
internal
Karen B. Bailo
Commercial Lines President
Commercial Lines
5 yr
8,000 reports
internal
John Murphy
Claims President
Claims
4 yr
20,000 reports
internal
Andrew J. Quigg
Chief Strategy Officer
Strategy
8 yr
50 reports
internal
Jonathan S. Bauer
Chief Investment Officer
Investments
6 yr
120 reports
internal
William L. Clawson II
Chief Human Resources Officer
Human Resources
4 yr
200 reports
internal
David M. Stringer
Vice President, Secretary & Chief Legal Officer
Legal
2 yr
150 reports
internal
Lori Niederst
Customer Relationship Management President
CRM
4 yr
5,000 reports
internal
Maribel Pumarejo
Chief Marketing Officer
Marketing
1 yr
300 reports
The pay
Executive compensation
From the most recent DEF 14A Summary Compensation Table. 1 named executive officers disclosed. Bar length scales with total compensation.
Susan Patricia Griffith $17.7M
- Base salary
- $1.09M
- Stock awards
- $11.00M
- Non-equity incentive
- $5.44M
- Other
- $168K
- Fiscal year
- FY2025
- Source
- SEC DEF 14A ↗
The businesses
How The Progressive Corporation divides the work
4 divisions report into the group CEO. Tile size scales with estimated headcount.
Personal Lines
25K employees
Personal Lines President (Patrick Callahan)
Manages personal auto, property, and recreational insurance nationwide.
Commercial Lines
8K employees
Commercial Lines President (Karen Bailo)
Oversees commercial auto and small business insurance.
Claims
20K employees
Claims President (John Murphy)
Handles claims strategy and resolution across all products.
Technology
3K employees
Chief Information Officer (Steve Broz)
Leads IT platforms, data, and digital capabilities.
The thesis
Why this org is unusual
Three major insurance P&L presidents—Personal Lines, Commercial Lines, and Claims—all report directly to the CEO.
This creates a functional but P&L-heavy structure where underwriting, claims, and distribution leadership sit at the same level as traditional C-suite roles. Progressive has no standalone COO, with operational authority distributed across these presidents. The structure reflects Progressive’s long-standing emphasis on internal promotion and business-unit accountability rather than centralized operations.
- No COO role
- Three P&L presidents report to CEO
- High internal promotion
The comparison
How The Progressive Corporation stacks up
Compared with peers like Allstate and Travelers, Progressive runs a flatter executive structure without a COO and with unusually strong business-line presidents. Many competitors centralize operations under a COO, while Progressive keeps claims and customer operations as peer functions to finance and technology. This …
Reporting depth
Avg C-suite tenure
Current signals
What changed recently
CFO John Sauerland will retire in July 2026, with Chief Strategy Officer Andrew Quigg slated to succeed him.
- departed
- Date not confirmed promotedAndrew J. Quigg Chief Financial Officer (designate)
Expected to assume CFO role upon Sauerland retirement
Source - Date not confirmed new
Leadership Timeline
Year-over-year executive structure based on SEC proxy and annual filings.
FY2025
DEF 14A filed 2026-03-23
- CEO
- Susan Patricia Griffith
- CEO span
- 10
- C-suite
- 5
- Avg tenure
- 7.2 yr
Stable long-tenured executive team with internal promotions.
Named executive officers (5)
- Susan Patricia Griffith - CEO since 2016
- John P. Sauerland - CFO since 2015
- Patrick K. Callahan - Personal Lines President since 2015
- Karen B. Bailo - Commercial Lines President since 2020
- John Murphy - Claims President since 2021
Year-over-year changes
Added a dedicated Chief Marketing Officer, increasing CEO span.
- CEO span: 10 → 11
- C-suite size: 9 → 10
- Avg tenure: 7.5 → 7.2 yr
- new Maribel Pumarejo - Chief Marketing Officer (DEF 14A 2026-03-23)
Frequently Asked Questions
Who is the CEO of Progressive Corporation?
Susan Patricia Griffith has served as President and CEO since July 2016.
What type of organizational structure does Progressive use?
Progressive operates a primarily functional structure with strong business-line presidents.
How many direct reports does Progressive's CEO have?
The CEO has 11 direct reports as of 2026-Q2.
How has Progressive's leadership changed recently?
The CFO announced retirement in 2026, with a planned internal succession.
Does Progressive have a COO?
No. Progressive distributes operational leadership across business-line presidents.
Sources
- 8-K Filing, Jan 28 2026
- Company Leadership Page
- SEC EDGAR: The Progressive Corporation DEF 14A Proxy Statement
- SEC EDGAR: The Progressive Corporation 10-K Annual Report
Reference
Cite this page
If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.
APA 7th
Creately. (2026). The Progressive Corporation organizational structure. Creately. Retrieved , from https://creately.com/org-chart/fortune-500/progressive/MLA 9th
"The Progressive Corporation Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/fortune-500/progressive/. Accessed .Chicago 17
Creately. "The Progressive Corporation Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/fortune-500/progressive/.Original SEC source View on SEC ↗
The Progressive Corporation. DEF 14A. Filed 2026-03-23. U.S. Securities and Exchange Commission. https://www.sec.gov/Archives/edgar/data/80661/000008066126000099/pgr-20260318.htmPermanent URL: https://creately.com/org-chart/fortune-500/progressive/ · last updated 2026-04-01