Nordstrom, Inc. ·JWN

Family-led co-CEO model formalized after 2025 take-private

Retailing · Fortune #291 · Hybrid structure · 41K employees · Seattle, Washington

View as of:
5
CEO span
↓ tighter than peers (avg 8)
1.8
Avg span
tight
2
Max depth
2 levels
3.5 yr
Avg tenure
stable vs FY2024
60%
Internal hires
↑ above industry avg
Consolidated financials FY2024 · period end 2025-02-01 · 10-K
Revenue
$15.0B
Operating income
$834M
Net income
$294M
Total assets
$9.0B
Shares out
167M

Sourced from Nordstrom, Inc. 8-K · filed 2025-05-20 ↗ View on SEC

Interactive org chart

Nordstrom, Inc. organizational chart

Explore the executive structure, reporting layers, and scenario-ready operating model from public filings.

Open editable chart

Nordstrom operates with a rare family-led co‑CEO structure, formalized after its 2025 take‑private transaction. This page details the current executive hierarchy, reporting lines, recent leadership changes, compensation context, and how Nordstrom’s flat enterprise model compares with major retail peers.

What to model

Use the chart to test org decisions, not just view reporting lines

Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.

Latest signal Erik B. Nordstrom & Peter E. Nordstrom changed role as Co-Chief Executive Officers

Appointed as Co‑CEOs following completion of take‑private merger on 2025-05-20.

Source · See change log

Scenario views in the chart

  • Add Chief Operating Officer Introduce a COO reporting to the co‑CEOs to formalize operational integration across stores and supply chain.
  • Transition to Single CEO Shift from a co‑CEO model to a single CEO to simplify governance as the company stabilizes post‑merger.

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The people

Who's running this

6 executives identified as Named Executive Officers in the most recent SEC proxy. Bar length scales with tenure.

internal

Erik B. Nordstrom & Peter E. Nordstrom

Co-Chief Executive Officers

Executive

1 yr

5 reports

Kenneth J. Worzel

Chief Customer Officer

Customer

5 yr

0 reports

Jason Morris

Chief Technology and Information Officer

Technology

2 yr

0 reports

internal

Peter E. Nordstrom

President & Chief Brand Officer

Brand

7 yr

0 reports

internal

Ann Munson Steines

Chief Legal Officer & Corporate Secretary

Legal

6 yr

0 reports

internal

Randy Kanai

Interim Chief Accounting Officer

Finance

0 yr

0 reports

The pay

Executive compensation

From the most recent DEF 14A Summary Compensation Table. 1 named executive officers disclosed. Bar length scales with total compensation.

Erik B. Nordstrom $5.4M
Base salary
$875K
Bonus
$2.06M
Stock awards
$2.36M
Other
$64K
Fiscal year
FY2024

The businesses

How Nordstrom, Inc. divides the work

3 divisions report into the group CEO. Tile size scales with estimated headcount.

Brand & Merchandising

12K employees

President & Chief Brand Officer (Peter E. Nordstrom)

Oversees merchandising, private brands and overall Nordstrom brand strategy.

Customer Experience

8K employees

Chief Customer Officer (Kenneth J. Worzel)

Responsible for customer loyalty, digital experience and service strategy.

Technology

3K employees

Chief Technology and Information Officer (Jason Morris)

Leads enterprise systems, digital platforms and data infrastructure.

The thesis

Why this org is unusual

Nordstrom’s most distinctive structural feature is its formal co-CEO model, reinstated after the 2025 take‑private transaction and concentrated entirely within the founding family.

Both Erik and Peter Nordstrom jointly hold the CEO role, with all enterprise leaders reporting into a single combined office rather than parallel chains. This keeps decision authority centralized despite the dual leadership.

Below the co‑CEOs, the structure remains relatively flat for a national retailer, with major functional chiefs overseeing brand, customer, technology, legal and finance. The absence of a standalone COO places operational coordination directly under the co‑CEOs and the President/Chief Brand Officer role. This reflects Nordstrom’s continued emphasis on merchandising, brand stewardship and customer experience as its core operating levers.

  • Co-CEO structure
  • No standalone COO
  • Family-led leadership

The comparison

How Nordstrom, Inc. stacks up

Compared with peers like Macy’s, Kohl’s and Target, Nordstrom stands out for retaining a family-led executive structure rather than a single external CEO. Most large U.S. department-store peers operate with a sole CEO and a strong COO layer. Nordstrom’s flatter hierarchy reduces reporting depth but increases reliance …

C-suite size

Nordstrom, Inc.
6
Macy’s
8

Reporting depth

Nordstrom, Inc.
2 levels
Macy’s
4 levels
4 levels
5 levels
5 levels

Avg C-suite tenure

Nordstrom, Inc.
4 yr
Macy’s
4 yr
5 yr

Has COO / Has CAIO

Nordstrom, Inc. — no COO — no CAIO
Macy’s ✓ COO — no CAIO
Kohl’s ✓ COO — no CAIO
Target ✓ COO — no CAIO
Gap Inc. — no COO — no CAIO

Current signals

What changed recently

The most significant change was the 2025 take‑private transaction that installed Erik and Peter Nordstrom as formal co‑CEOs.

  • reorg
    Erik B. Nordstrom & Peter E. Nordstrom Co-Chief Executive Officers

    Appointed as Co‑CEOs following completion of take‑private merger on 2025-05-20.

    Source
  • new
    Randy Kanai Interim Chief Accounting Officer

    Appointed interim CAO effective April 1, 2025.

    Source
  • departed
    Catherine R. Smith Chief Financial Officer

    Announced intention to step down effective March 2025 (announced 2025-02-27).

    Source

Leadership Timeline

Year-over-year executive structure based on SEC proxy and annual filings.

FY2025
8-K filed 2025-05-20
CEO
Erik B. Nordstrom & Peter E. Nordstrom
CEO span
5
C-suite
5
Avg tenure
3.5 yr

Company taken private and transitioned to formal co‑CEO leadership.

Named executive officers (2)
  • Erik B. Nordstrom - Co-CEO since 2025
  • Peter E. Nordstrom - Co-CEO since 2025
FY2024
10-K filed 2025-03-21
CEO
Erik B. Nordstrom
CEO span
5
C-suite
5
Avg tenure
4.1 yr

Traditional single‑CEO structure prior to take‑private transaction.

Named executive officers (5)
  • Erik B. Nordstrom - CEO since 2019
  • Peter E. Nordstrom - President & CBO since 2020
  • Catherine R. Smith - CFO since 2023
  • Kenneth J. Worzel - CCO since 2020
  • Jason Morris - CTIO since 2023

Year-over-year changes

FY2024 → FY2025

Nordstrom shifted from a single‑CEO to a co‑CEO structure following its 2025 merger.

  • CEO span: 5 → 5
  • C-suite size: 5 → 5
  • Avg tenure: 4.1 → 3.5 yr
  • reorg Erik B. Nordstrom & Peter E. Nordstrom - Co-CEOs (was CEO / President & CBO) (Form 8-K, May 20, 2025)

Frequently Asked Questions

Who is the CEO of Nordstrom?

Nordstrom is led by co‑CEOs Erik B. Nordstrom and Peter E. Nordstrom, appointed in May 2025.

What type of organizational structure does Nordstrom use?

Nordstrom uses a hybrid enterprise structure with centralized functional leadership under its co‑CEOs.

How many direct reports does Nordstrom's CEO have?

The co‑CEO office has five primary direct‑report executives.

How has Nordstrom's leadership changed recently?

In 2025 Nordstrom completed a take‑private merger, appointed co‑CEOs, and saw the departure of its CFO.

Does Nordstrom have a COO?

No, Nordstrom does not currently have a standalone Chief Operating Officer role.

Sources

  • Form 8-K, May 20, 2025
  • Form 8-K, April 4, 2025
  • Form 8-K, March 4, 2025
  • SEC EDGAR: Nordstrom, Inc. DEF 14A Proxy Statement
  • SEC EDGAR: Nordstrom, Inc. 10-K Annual Report

Reference

Cite this page

If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.

APA 7th
Creately. (2026). Nordstrom, Inc. organizational structure. Creately. Retrieved , from https://creately.com/org-chart/fortune-500/nordstrom/
MLA 9th
"Nordstrom, Inc. Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/fortune-500/nordstrom/. Accessed .
Chicago 17
Creately. "Nordstrom, Inc. Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/fortune-500/nordstrom/.
Original SEC source View on SEC ↗
Nordstrom, Inc.. 8-K. Filed 2025-05-20. U.S. Securities and Exchange Commission. https://www.sec.gov/Archives/edgar/data/72333/000110465925050982/tm2515470d12_8k.htm

Permanent URL: https://creately.com/org-chart/fortune-500/nordstrom/ · last updated 2026-04-01

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