Concentrix Corporation ·CNXC

Global operations and sales run by two powerful EVPs

Technology · Fortune #426 · Functional structure · 450K employees · Newark, California

View as of:
4
CEO span
↓ tighter than peers (avg 10)
4
Avg span
moderate
2
Max depth
flat for 450K emp
4.5 yr
Avg tenure
stable vs FY2024
25%
Internal hires
↓ below industry avg
Consolidated financials FY2025 · period end 2025-11-30 · 10-K
Revenue
$9.8B
Operating income
$-918183000
Net income
$-1278924000
Total assets
$10.8B
Shares out
62M

Sourced from Concentrix Corporation DEF 14A · filed 2026-02-13 ↗ View on SEC

Interactive org chart

Concentrix Corporation organizational chart

Explore the executive structure, reporting layers, and scenario-ready operating model from public filings.

Open editable chart

Global operations and sales are concentrated under two powerful EVPs reporting directly to the CEO. This page maps Concentrix’s senior leadership structure, summarizes executive roles and tenure, analyzes its unusually flat functional design, and compares it with peer IT services firms.

What to model

Use the chart to test org decisions, not just view reporting lines

Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.

Latest signal Bilge Ogut departed as Director

Resigned from the Board effective April 29, 2026 following reduction of GBL ownership below nomination threshold.

Source · See change log

Scenario views in the chart

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The people

Who's running this

5 executives identified as Named Executive Officers in the most recent SEC proxy. Bar length scales with tenure.

internal

Chris Caldwell

President and Chief Executive Officer

Executive

5 yr

4 reports

Andre Valentine

Chief Financial Officer

Finance

4 yr

0 reports

Cormac Twomey

Executive Vice President, Global Operations and Delivery

Operations

6 yr

0 reports

Craig Gibson

Executive Vice President, Global Sales and Account Management

Sales

3 yr

0 reports

Jane C. Fogarty

Executive Vice President, Legal

Legal

4 yr

0 reports

The pay

Executive compensation

From the most recent DEF 14A Summary Compensation Table. 1 named executive officers disclosed. Bar length scales with total compensation.

Chris Caldwell $13.3M
Base salary
$853K
Stock awards
$10.53M
Option awards
$1.76M
Other
$206K
Fiscal year
FY2025
Source
SEC DEF 14A ↗

The skin in the game

Beneficial ownership

Insider stock holdings and the company's ownership requirements for executives and directors. Disclosed in the most recent DEF 14A.

Stock ownership requirements
5×Director cash retainer

Non-employee directors must hold shares equal to five times the annual board retainer.

The businesses

How Concentrix Corporation divides the work

4 divisions report into the group CEO. Tile size scales with estimated headcount.

Global Operations and Delivery

400K employees

EVP, Global Operations and Delivery (Cormac Twomey)

Runs worldwide service delivery, CX operations, and client programs across all regions.

Global Sales and Account Management

15K employees

EVP, Global Sales and Account Management (Craig Gibson)

Leads enterprise sales, client expansion, and strategic account management globally.

Finance

3K employees

Chief Financial Officer (Andre Valentine)

Oversees financial reporting, capital structure, treasury, and investor relations.

Legal

800 employees

EVP, Legal (Jane C. Fogarty)

Manages legal, compliance, governance, and regulatory matters globally.

The thesis

Why this org is unusual

Concentrix’s most distinctive structural feature is the concentration of execution power in two global EVPs overseeing operations and sales.

Rather than multiple regional presidents, the company centralizes delivery under a single Global Operations and Delivery EVP and revenue generation under a single Global Sales EVP. This creates unusually wide spans at the EVP level for a workforce exceeding 450,000 employees.

The structure is otherwise classically functional. The CFO and EVP Legal report directly to the CEO without an intervening COO layer, reinforcing the CEO’s direct control over both financial discipline and risk. This design reflects Concentrix’s heritage as a scaled services operator, where standardization and global delivery consistency matter more than autonomous regional P&Ls.

Compared with peers, the organization is relatively shallow, with only two true management layers below the CEO shown in public filings. This flatness places heavy execution responsibility on the EVP layer, particularly operations, which must integrate large acquisitions such as Webhelp while maintaining margin discipline.

  • No COO role
  • Global operations centralized under one EVP

The comparison

How Concentrix Corporation stacks up

Compared with peers like Teleperformance and Genpact, Concentrix operates with fewer disclosed regional or segment CEOs. Teleperformance typically runs multiple regional presidents with P&L authority, while Genpact emphasizes industry vertical leaders. Concentrix instead concentrates authority in global functional …

C-suite size

Concentrix Corporation
5
Teleperformance
8
Genpact
9
Accenture
12
Tata Consultancy Services
10

Reporting depth

Concentrix Corporation
2 levels
Teleperformance
5 levels
Genpact
5 levels
Accenture
7 levels
Tata Consultancy Services
6 levels

Avg C-suite tenure

Concentrix Corporation
5 yr
Teleperformance
6 yr
Genpact
5 yr
Accenture
7 yr
Tata Consultancy Services
8 yr

Has COO / Has CAIO

Concentrix Corporation — no COO — no CAIO
Teleperformance ✓ COO — no CAIO
Genpact ✓ COO — no CAIO
Accenture ✓ COO ✓ CAIO
Tata Consultancy Services — no COO — no CAIO

Current signals

What changed recently

The most notable recent change was the April 2026 resignation of GBL-nominated director Bilge Ogut from the Board.

  • departed
    Bilge Ogut Director

    Resigned from the Board effective April 29, 2026 following reduction of GBL ownership below nomination threshold.

    Source

Leadership Timeline

Year-over-year executive structure based on SEC proxy and annual filings.

FY2025
DEF 14A filed 2026-02-13
CEO
Chris Caldwell
CEO span
4
C-suite
5
Avg tenure
4.5 yr

Leadership centered on a small, globally focused executive team following major acquisitions.

Named executive officers (5)
  • Chris Caldwell - President and CEO since 2020
  • Andre Valentine - Chief Financial Officer since 2021
  • Cormac Twomey - EVP, Global Operations and Delivery since 2019
  • Craig Gibson - EVP, Global Sales and Account Management since 2023
  • Jane C. Fogarty - EVP, Legal since 2022
FY2024
DEF 14A filed 2025-02-15
CEO
Chris Caldwell
CEO span
4
C-suite
5
Avg tenure
3.8 yr

Post-Webhelp integration year with stable executive lineup.

FY2023
DEF 14A filed 2024-02-16
CEO
Chris Caldwell
CEO span
3
C-suite
4
Avg tenure
3.2 yr

Executive team expanded to absorb Webhelp acquisition.

Year-over-year changes

FY2023 → FY2024

The executive team expanded to include a dedicated global sales leader following the Webhelp acquisition.

  • CEO span: 3 → 4
  • C-suite size: 4 → 5
  • Avg tenure: 3.2 → 3.8 yr
  • new Craig Gibson - EVP, Global Sales and Account Management (DEF 14A, Feb 2024)
FY2024 → FY2025

Leadership remained stable with increasing average tenure across the C-suite.

  • CEO span: 4 → 4
  • C-suite size: 5 → 5
  • Avg tenure: 3.8 → 4.5 yr

The board

Board of directors

1 directors. 0 of 1 independent (0%). Source: most recent DEF 14A.

Chris Caldwell

Inside

President and CEO, Concentrix Corporation

Director since 2020 · Age 53

Frequently Asked Questions

Who is the CEO of Concentrix?

Chris Caldwell has served as President and CEO of Concentrix since December 2020.

What type of organizational structure does Concentrix use?

Concentrix uses a predominantly functional structure with global operations and sales centralized under executive vice presidents.

How many direct reports does Concentrix's CEO have?

The CEO has four direct executive reports: finance, operations, sales, and legal.

How has Concentrix's leadership changed recently?

In April 2026, director Bilge Ogut resigned from the Board following changes in shareholder ownership.

Does Concentrix have a COO?

No. Concentrix does not have a Chief Operating Officer; global operations are led by the EVP of Global Operations reporting directly to the CEO.

Sources

  • 8-K Filing, May 1, 2026
  • SEC EDGAR: Concentrix Corporation DEF 14A Proxy Statement
  • SEC EDGAR: Concentrix Corporation 10-K Annual Report

Reference

Cite this page

If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.

APA 7th
Creately. (2026). Concentrix Corporation organizational structure. Creately. Retrieved , from https://creately.com/org-chart/fortune-500/concentrix/
MLA 9th
"Concentrix Corporation Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/fortune-500/concentrix/. Accessed .
Chicago 17
Creately. "Concentrix Corporation Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/fortune-500/concentrix/.
Original SEC source View on SEC ↗
Concentrix Corporation. DEF 14A. Filed 2026-02-13. U.S. Securities and Exchange Commission. https://www.sec.gov/Archives/edgar/data/1803599/000180359926000062/cnxc-20260212.htm

Permanent URL: https://creately.com/org-chart/fortune-500/concentrix/ · last updated 2026-04-01

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