Bruce Van Saun
Chairman and Chief Executive Officer
Executive
13 yr
6 reports
Citizens Financial Group, Inc. ·CFG
Commercial and consumer banks led directly by the CEO
Financials · Fortune #341 · Functional structure · 17K employees · Providence, Rhode Island
6
CEO span
↓ tighter than peers (avg 10)
2.4
Avg span
tight
3
Max depth
3 levels
4.8 yr
Avg tenure
67%
Internal hires
↑ above industry avg
Consolidated financials FY2025 · period end 2025-12-31 · 10-K
Revenue
$1.6B
Net income
$1.8B
Total assets
$226.4B
Shares out
425M
Sourced from Citizens Financial Group, Inc. DEF 14A · filed 2026-03-09 ↗ View on SEC
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Citizens Financial Group, Inc. organizational chart
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Consumer and Commercial banking leaders both report directly to the CEO at Citizens Financial Group, an unusually flat structure for a super‑regional bank. This page maps the executive org, recent leadership changes, and how Citizens compares with peer banks.
What to model
Use the chart to test org decisions, not just view reporting lines
Start with the public baseline, then use the scenario views and source-backed changes to ask what happens when leadership, span, or team ownership shifts.
Latest signal Aunoy Banerjee joined as Chief Financial Officer
Appointed CFO effective October 24, 2025.
Source · See change logScenario views in the chart
- Add Chief Operating Officer Introduce a COO role to consolidate operations and reduce CEO span of control.
- Retirement of Commercial Chair Remove the Chair of Commercial Banking role following Don McCree’s retirement.
Atlas work this supports
- Connect Workday or UKG Get these analytics for YOUR org — tenure, span of control, headcount, automatically from your HRIS.
- Connect Salesforce Map your target accounts like this. Import contacts, visualize decision chains, plan multi-threading.
- Plan a Reorg Use this as a starting point. Model scenarios, compare structures, present options to your board.
The people
Who's running this
6 executives identified as Named Executive Officers in the most recent SEC proxy. Bar length scales with tenure.
Aunoy Banerjee
Executive Vice President and Chief Financial Officer
Finance
1 yr
1 reports
internal
Brendan Coughlin
President, Head of Consumer, Private Banking and Wealth
Consumer & Wealth
8 yr
0 reports
internal
Theodore Swimmer
Executive Vice President and Head of Commercial Banking
Commercial Banking
1 yr
0 reports
internal
Susan LaMonica
Chief Human Resources Officer
Human Resources
3 yr
0 reports
internal
Donald H. McCree III
Chair of Commercial Banking
Commercial Banking
6 yr
0 reports
The businesses
How Citizens Financial Group, Inc. divides the work
3 divisions report into the group CEO. Tile size scales with estimated headcount.
Consumer Banking
8K employees
President, Head of Consumer, Private Banking and Wealth (Brendan Coughlin)
Provides retail banking, private banking, and wealth management services to individuals and small businesses.
Commercial Banking
4K employees
Executive Vice President, Head of Commercial Banking (Theodore Swimmer)
Serves middle-market and large corporate clients with lending, treasury, and capital markets services.
Finance
1K employees
Chief Financial Officer (Aunoy Banerjee)
Oversees financial planning, reporting, treasury, tax, and capital management.
The thesis
Why this org is unusual
Citizens Financial Group’s most distinctive feature is that both its Consumer and Commercial banking leaders report directly to the CEO rather than through a group COO.
This creates a clear enterprise-level line of sight from the CEO into the two core revenue engines of the bank. The structure emphasizes accountability at the business-line level while keeping corporate functions centralized.
The CFO role was recently reset following turnover in 2025, with Aunoy Banerjee joining from Barclays and inheriting a broad remit spanning FP&A, treasury, tax, and capital management. Commercial Banking leadership was also clarified with Ted Swimmer’s promotion and Don McCree’s transition to a chair role ahead of retirement, reducing ambiguity at the top of that franchise.
- No group COO
- Consumer and Commercial heads both report directly to CEO
The comparison
How Citizens Financial Group, Inc. stacks up
Compared with other super-regional banks, Citizens maintains a relatively lean top team and avoids inserting an additional operating layer between the CEO and business heads. Peers such as PNC and Truist typically route Consumer and Commercial banking through presidents or COOs, increasing depth. Citizens’ model favors …
C-suite size
Citizens Financial Group, Inc.
6
PNC Financial Services
9
Reporting depth
Citizens Financial Group, Inc.
3 levels
PNC Financial Services
5 levels
5 levels
6 levels
5 levels
Avg C-suite tenure
Citizens Financial Group, Inc.
5 yr
PNC Financial Services
6 yr
5 yr
7 yr
Has COO / Has CAIO
Citizens Financial Group, Inc. — no COO — no CAIO
PNC Financial Services ✓ COO — no CAIO
Current signals
What changed recently
The most consequential change was the CFO transition in 2025, with Aunoy Banerjee joining from Barclays following John Woods’ departure.
- new
- promoted
- departed
Leadership Timeline
Year-over-year executive structure based on SEC proxy and annual filings.
FY2025
DEF 14A filed 2026-03-09
- CEO
- Bruce Van Saun
- CEO span
- 6
- C-suite
- 6
- Avg tenure
- 4.5 yr
Leadership reset year with CFO change and Commercial Banking succession.
Named executive officers (5)
- Bruce Van Saun - CEO since 2013
- Aunoy Banerjee - CFO since 2025
- Brendan Coughlin - President, Consumer & Wealth since 2018
- Donald H. McCree III - Chair of Commercial Banking since 2025
- Theodore Swimmer - Head of Commercial Banking since 2025
Frequently Asked Questions
Who is the CEO of Citizens Financial Group?
Bruce Van Saun has served as Chairman and CEO since 2013.
What type of organizational structure does Citizens Financial Group use?
Citizens uses a largely functional structure with major business lines reporting directly to the CEO.
How many direct reports does Citizens Financial Group's CEO have?
The CEO has six direct executive reports.
How has Citizens Financial Group's leadership changed recently?
In 2025 the company appointed a new CFO and promoted a new Head of Commercial Banking following planned retirements.
Does Citizens Financial Group have a COO?
No, Citizens does not have a group COO; major business heads report directly to the CEO.
Sources
- 8-K Filing, Aug 2025
- 8-K Filing, Oct 2025
- SEC EDGAR: Citizens Financial Group, Inc. DEF 14A Proxy Statement
- SEC EDGAR: Citizens Financial Group, Inc. 10-K Annual Report
Reference
Cite this page
If you reference this page in research, analysis, or news writing, use one of the formats below. Citation includes the SEC filing source where applicable.
APA 7th
Creately. (2026). Citizens Financial Group, Inc. organizational structure. Creately. Retrieved , from https://creately.com/org-chart/fortune-500/citizens-financial-group/MLA 9th
"Citizens Financial Group, Inc. Organizational Structure." Creately, April 1, 2026, https://creately.com/org-chart/fortune-500/citizens-financial-group/. Accessed .Chicago 17
Creately. "Citizens Financial Group, Inc. Organizational Structure." Last modified April 1, 2026. https://creately.com/org-chart/fortune-500/citizens-financial-group/.Original SEC source View on SEC ↗
Citizens Financial Group, Inc.. DEF 14A. Filed 2026-03-09. U.S. Securities and Exchange Commission. https://www.sec.gov/Archives/edgar/data/759944/000075994426000064/cfg-20260309.htmPermanent URL: https://creately.com/org-chart/fortune-500/citizens-financial-group/ · last updated 2026-04-01