Fishbone diagrams help to organize factors that may be contributing to a particular unpleasant outcome or situation. They are also known as “cause-and-effect diagrams” and “Ishikawa diagrams” and are used to identify and isolate the root cause of dissatisfaction amongst employees. By isolating potential root causes, organizations can direct corrective or preventive actions accordingly. Additionally, the visual representation the fishbone diagram provides makes it easy to analyze cause-and-effect relationships and identify the residues of unsatisfied employees. Fishbone diagrams are powerful analytical tools that help organizations learn, correct and improve.
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