Scenario mapping is a crucial process for task analysis, wherein users' task completion steps are methodically documented. Utilizing a scenario mapping template enables the creation of a visual representation that captures the thoughts, emotions, and actions of different user personas across various contexts. This process not only delineates the ideal scenario but also offers a comparison to the current state. When prioritizing the ideal scenario, initiating user mapping in the project's early stages can significantly impact user stories and inform the product backlog. Alternatively, if you're seeking to gain deeper insights into existing processes, user mapping can be effectively executed during user interviews or through observational techniques, enhancing your project's user-centric approach.
You can easily edit this template using Creately. You can export it in multiple formats like JPEG, PNG and SVG and easily add it to Word documents, Powerpoint (PPT) presentations, Excel or any other documents. You can export it as a PDF for high-quality printouts.