An Affinity Diagram in Total Quality Management (TQM) is a tool used to organize and categorize ideas, data, or concepts into meaningful groups based on their natural relationships. It is particularly effective in brainstorming sessions, where large volumes of information are generated, and clarity is needed to identify key themes or insights. Teams collaborate to sort related ideas into clusters, promoting consensus and encouraging creative problem-solving. This method helps uncover connections that may not be immediately apparent, driving a deeper understanding of the problem or process at hand. By visually grouping information, the affinity diagram aids in decision-making and prioritization within TQM initiatives.
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