A control chart is a tool used in operations to monitor and evaluate the performance of a process over time. It includes an upper and lower control limit which are used to determine if the process is operating within an acceptable limit. The control chart plots variable or attribute data from the process over time to grant a graphical overview of the process performance. This helps identify an issue if the data falls outside the control limit zone indicating an issue with the process. It also allows for setting targets and action plans to ensure ongoing process effectiveness.
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