Customer Journey Map
by Library Admin
Use Creately’s easy online diagram editor to edit this diagram, collaborate with others and export results to multiple image formats.
A customer journey map is a visual representation that illustrates the entire experience a customer has with a product, service, or brand across various touchpoints over time. The purpose of creating a customer journey map is to understand and analyze the customer's interactions, emotions, and perceptions at different stages of their relationship with the business.
You can easily edit this template using Creately. You can export it in multiple formats like JPEG, PNG and SVG and easily add it to Word documents, Powerpoint (PPT) presentations, Excel or any other documents. You can export it as a PDF for high-quality printouts.
