Incident Categorization & Prioritization Template

by Library Admin
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Incident Categorization & Prioritization Template

This Incident Categorization & Prioritization Template provides a consistent approach to aid IT Infra in classifying and prioritizing incidents. It enables teams to quickly identify, categorize and prioritize stakeholders, their services and incidents to the right people. This template assists teams in developing a consistent process that provides an accurate view of the incident. It helps to timely identify and resolve high priority issues and reduces the burden of low or no priority incidents. The template provides detailed instructions on how to properly categorize, prioritize, and resolve incidents.

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