RATER Model Template

A RATER Model Template is a specialized marketing tool that helps companies effectively evaluate their customer satisfaction. It provides an organized approach to measuring customer satisfaction by providing quantitative input for each area of customer interaction. The model is divided into five main categories - Reliability, Assurance, Tangibles, Empathy, and Responsiveness. Companies use this model to compare customer satisfaction levels with industry benchmarks, identify areas of customer dissatisfaction, and create a roadmap for customer satisfaction improvement. This template provides businesses with the data needed to make actionable customer satisfaction decisions.

You can easily edit this template using Creately. You can export it in multiple formats like JPEG, PNG and SVG and easily add it to Word documents, Powerpoint (PPT) presentations, Excel or any other documents. You can export it as a PDF for high-quality printouts.