Jobs To Be Done Template

The "Jobs to be Done" (JTBD) Template is a tool used to understand and document the core functional, emotional, and social needs that customers are trying to fulfill when using a product or service. It typically includes sections for identifying the specific job or task a customer is trying to accomplish, the desired outcomes, and any obstacles or pain points they encounter in the process. This template helps businesses gain a deeper understanding of their customers' motivations, enabling them to design products and services that better meet these needs and ultimately improve customer satisfaction and loyalty.

You can easily edit this template using Creately. You can export it in multiple formats like JPEG, PNG and SVG and easily add it to Word documents, Powerpoint (PPT) presentations, Excel or any other documents. You can export it as a PDF for high-quality printouts.