E-commerce Website Use Case Diagram

An E-commerce Website Use Case Diagram visually represents the interactions between customers, administrators, and the online store’s core functions. Typical use cases include browsing products, placing items in a shopping cart, processing payments, and managing user accounts. Administrators may have additional use cases, such as adding or modifying products, overseeing inventory, and processing returns. Relationships in the diagram can illustrate shared functionalities (include) or extensions (extend) for specialized scenarios. By clarifying these interactions, the diagram helps teams understand requirements, design logical flows, and ensure a smooth online shopping experience.

You can easily edit this template using Creately's use case diagram tool. You can export it in multiple formats like JPEG, PNG and SVG and easily add it to Word documents, Powerpoint (PPT) presentations, Excel or any other documents. You can export it as a PDF for high-quality printouts.