Support – Creately Blog

Scheduled Downtime this Weekend

Nick — Fri, 12 Mar 2010 10:42:44 +0000

We’ve got another new release on the cards and we’re very excited to give you a lil glimpse into our plans (watch for it on Monday). Scheduled Downtime Before we can release the new plans we’ll be doing some internal... Read More

This posts was originally published at Creately blog. Click Scheduled Downtime this Weekend to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

The Creately Customer Guarantee

Nick — Tue, 09 Mar 2010 13:40:34 +0000

At Cinergix we’re committed to providing the best online diagramming software with Creately.com. But we also know you expect more from us than just a great software application. That’s why we’re introducing our first customer charter. It’s our commitment to... Read More

This posts was originally published at Creately blog. Click The Creately Customer Guarantee to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

Tales from the Creately Support Inbox

Nick — Thu, 07 Jan 2010 09:30:52 +0000

Creately is really pushing technical boundaries to bring collaborative diagramming to the masses. But while its all very exciting building new features and functionality, its good to remember who we are doing it for. You guys! Our customers. So the way we handle our customer service must be as good, if not better, than the service we offer.

This posts was originally published at Creately blog. Click Tales from the Creately Support Inbox to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

10 Google Wave invites from Creately

Nishadha — Mon, 30 Nov 2009 06:32:47 +0000

Here at Creately we’re passionate about providing great customer support. Graham, your favourite support guy, and the rest of the team work round the clock to ensure you have the best possible experience with our service. As a follow up... Read More

This posts was originally published at Creately blog. Click 10 Google Wave invites from Creately to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

Update: Adobe Flash Player 10 for Creately

Nishadha — Wed, 11 Nov 2009 12:29:23 +0000

Everyone at Creately have been working really hard over the past couple of weeks adding brand new features and KObjects to the Creately library as well as updating the performance of the application. Here at Creately, we feel people matter,... Read More

This posts was originally published at Creately blog. Click Update: Adobe Flash Player 10 for Creately to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.

Being Obsessed with Support

Nick Foster — Tue, 12 May 2009 13:33:03 +0000

Today we received some great coverage on the tech blog Read Write Web. This has generated some support emails and feedback from people who are excited to be trying Creately and have questions. I was just answering a question and... Read More

This posts was originally published at Creately blog. Click Being Obsessed with Support to visit the blog post. Visit the Creately website to learn more about Online Diagramming Tools.