Yep. Simply drop us a mail and we will change your plan - No questions asked.
Yes you can. We don't have long term contracts. Even if you downgrade to the Free plan, you can still access your private diagram data. However, if you cancel your plan midway through a billing cycle, we will not provide a refund for the remainder of the billing cycle. Simply drop us a mail.
Here you go. Terms of Service | Privacy Policy
Yes, all your personal data is encrypted and stored in secure servers which are constantly backed-up. And we won't share your details with anyone. Scout's Honour.
All Pro and Team plans come with the ability to export and backup your diagrams locally in the Creately Document Markup Language format (*.cdml file). This is a standard XML file that has all the data needed to recreate your diagram. We'll be announcing an API soon that will allow you to do many exciting things with your diagram data.
90% of our customers love using Creately and would recommend it to a friend.
Your support is extremely quick compared to other services. I'm glad Creately staff feel that people matter!Rigel Arndt
Creately is a beautifully simple tool to use but also a very powerful one... it makes Visio look clunky and boring! It offers a great way of working with teams in multiple locations which is a reality we all face today.Sunil Mohan

Creately Desktop Application
1 year of Free Upgrades
1 Online User for a year
Diagrams Anywhere
Offline Usage / Offline Diagrams
Unlimited Private Diagrams
Diagram Collaboration and Sharing
Runs on Windows, Mac or Linux

Yes, all you need is a valid creately.com account to connect from your desktop.
The Diagrams Anywhere feature/service synchronizes your diagrams between creately.com and your desktop. Synchronization happens even when your diagrams are updated by another collaborator.
To run Creately Desktop you'll need a copy of Adobe Air installed on your computer. If you haven't already got this then when you click the Install button, it will prompt you to install Adobe Air. Once you confirm, Adobe Air will automatically be installed followed by Creately Desktop installation. If you do have Adobe Air it will make sure you have the right version before installing Creately Desktop. If you would like to read more about Adobe Air you can do so here. You should also make sure that you agree to the EULA before installing the Creately Desktop application.
All the diagrams you create with Creately Desktop will be stored in your computer. When using Diagrams Anywhere they will also be synchronized with the creately.com servers.
Yes, you can. When Diagrams Anywhere is active your diagrams will automatically be sync'd to the creately.com servers. When the diagrams have been sync'd you can collaborate on them in the usual manner and share and publish your diagrams as you are used too straight from Creately Desktop.
You'll always have the latest versions of all the diagrams available on your desktop. Changes you make to them when you are offline will be automatically sync'ed when you next have Internet access.
1 User
5 Users
10 Users
20 Users
50 Users
Unlimited Users
$85
$395
$745
$1395
$3220
$5000
Creately for FogBugz is directly installed onto your FogBugz server, which allows you to add Flowcharts, UML diagrams, Mockups and more to your Project Cases and Wikis.
Your diagrams are stored in your local FogBugz server. They are stored as attachments to Wiki Pages or Cases.
Creately for FogBugz requires FogBugz 7.0 or later for installation. Visit www.fogbugz.com for upgrades. But once you complete installation, to begin using Creately for FogBugz, you'll need a valid Creately for FogBugz license.
Our online system requires a 1 time activation from the fogBugz installation to activate the license. Beyond that there is no communication needed during normal Creately usage inside your fogBugz server. If you re-install Creately on the server (or do a version update), you'll need to click activate again on the plugin configuration screen.
Each license of Creately for Fogbugz comes with an unlimited 24/7 email support that our customers can write to; or call us at +1-888-762-4064 - we'd love to help you; or even better, reach us on twitter - @creately
The EULA is available here. Please make sure to read the Term and Conditions of this License Agreement carefully before continuing with this program install.
3 Editors
5 Editors
10 Editors
15 Editors
20 Editors
30 Editors
40 Editors
50 Editors
75 Editors
100 Editors
$24/Mo
$40/Mo
$80/Mo
$120/Mo
$160/Mo
$240/Mp
$320/Mo
$400/Mo
$600/Mo
$800/Mo
Creately for FogBugz is directly installed onto your OnDemandFogBugz account, which allows you to add Flowcharts, UML diagrams, Mockups and more to your Project Cases and Wikis.
Your diagrams are stored in the FogBugzOnDemand server. They are stored as attachments to Wiki Pages or Cases and are only accessible by the users that have permission to access the pages
Creately for FogBugzOnDemand is sold on a subscription basis. You can activate, alter and cancel your OnDemand subscription by using the Creately Plugin configuration screen inside your FogBugzOnDemand account. You can get started by installing the free 14 day trial of Creately for FogBugzOnDemand.
The best place for questions is our support portal, at http://support.creately.com Your Creately for FogBugzOnDemand subscription comes with unlimited 24/7 email support.
The EULA is available here. Please make sure to read the Term and Conditions of this License Agreement carefully before continuing with this program install.
3 Users
10 Users
25 Users
50 Users
100 Users
500 Users
2000 Users
Unlimited Users
$99
$300
$500
$750
$1000
$1800
$3500
$4500
Creately for Confluence is an online diagramming plugin that enables you to create and edit diagrams from within the enterprise collaboration platform, Confluence.
Creately for Confluence is directly installed onto your Confluence server, which allows you to add Flowcharts, UML diagrams, Mockups and more to your Confluence wiki pages and blogs.
Your diagrams are stored in your local Confluence server. They are stored as versioned attachments to Wiki Pages or Blogs.
Installing Creately for Confluence is rather simple. Just follow the guidelines here and you should be good to go. And check out this page to see how to use Creately for Confluence.
Our online system requires a 1 time activation from the Confluence installation to activate the license. Beyond that there is no communication needed during normal Creately usage inside your Confluence server.
Each license of Creately for Confluence comes with an unlimited 24/7 email support that our customers can write to; or call us at +1-888-762-4064 - we'd love to help you; or even better, reach us on twitter - @creately
The EULA is available here. Please make sure to read the Term and Conditions of this License Agreement carefully before continuing with this program install.
3 Users
10 Users
25 Users
50 Users
100 Users
Unlimited Users
$99
$300
$500
$750
$1500
$2000
Creately for JIRA is an online diagramming plugin that enables you to create and edit diagrams from within the issue tracking and project collaboration software, JIRA.
Creately for JIRA is directly installed onto your JIRA server, which allows you to add Flowcharts, UML diagrams, Mockups and more to your JIRA issues.
Your diagrams are stored in your local JIRA server. They are stored as versioned attachments to the JIRA issues.
Installing Creately for JIRA is rather simple. Just follow the guidelines here and you should be good to go. And check out this page to see how to use Creately for JIRA.
Our online system requires a 1 time activation from the JIRA installation to activate the license. Beyond that there is no communication needed during normal Creately usage inside your JIRA server.
Each license of Creately for JIRA comes with an unlimited 24/7 email support that our customers can write to; or call us at +1-888-762-4064 - we'd love to help you; or even better, reach us on twitter - @creately
The EULA is available here. Please make sure to read the Term and Conditions of this License Agreement carefully before continuing with this program install.