E-commerce - Order Process Flowchart

An E-commerce Order Process Flowchart visually represents the sequential steps involved in processing an online order, ensuring smooth operations and efficient customer service. It begins with a customer's order placement and payment confirmation, followed by inventory checks to verify product availability. The flow then moves to order fulfillment, including packaging and dispatch, before transitioning to shipping and delivery. Post-delivery, it concludes with customer feedback or returns management, addressing issues like refunds or exchanges if needed. This flowchart streamlines operations, enhances customer satisfaction, and helps businesses identify areas for optimization in their e-commerce process. Map your e-commerce site or online business portal's order processing flow with this flowchart template. Identify customer pain points and improve your e-commerce fulfilment process.

You can easily edit this template using Creately's flowchart maker. You can export it in multiple formats like JPEG, PNG and SVG and easily add it to Word documents, Powerpoint (PPT) presentations, Excel or any other documents. You can export it as a PDF for high-quality printouts.