Creately for Teams and Individuals

Save big when you choose Creately's annual plans

Free Personal Team Enterprise
0 /month /month per user /month per user
Documents 3 Unlimited Unlimited Unlimited
Folders 1 Unlimited Unlimited Unlimited
Number of Shapes Limited Unlimited Unlimited Unlimited
Collaboration Basic Basic Advanced Advanced
Import/Export Limited All All All
Support Community Email Priority Priority
Team Admin Basic Advanced
SSO/SCIM Yes
Customer Success Yes
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Frequently Asked Questions

Is the payment process secure?

Yes. We apply industry-standard security practices to ensure your information is stored and transmitted securely. While our payment processor (Braintree/Paypal) stores and manages your card details, all our systems are PCI compliant.

What payment methods can be used to purchase a plan?

Creately supports several payment methods. If you wish to switch your primary payment method to a new one, you can choose from one of the following,

  • VISA
  • Amex
  • MasterCard
  • PayPal

Please follow the instructions in the help article here to update your primary payment method.

Is it possible to get a trial period?

No, currently we don’t offer any trial periods. However, we provide them on custom requests. Please contact Creately sales to request one. Your request will be followed up by an agent at the earliest possible.

Is it possible to have multiple active subscriptions per account?

No, you can only have one active subscription at a time. If you’re a legacy user who has multiple subscriptions, contact support for billing inquiries.

Is my data safe?

Yes, all your personal data is encrypted during transmission and is stored in our secure servers which are constantly backed-up. Personal data collected through your interactions with Creately will not be shared with any third-party entities under any circumstance. For further information, please refer to our privacy policy.

I’m a Student/Educator/Administrator of an educational institution. How do I get an educational plan?

While we offer a special discount for education subscriptions, you can apply for the educational plan by submitting your details via this application form. One of our support agents will be in contact with you at the earliest possible.

What are the integrations Creately supports?
  • Slack
  • Google Drive
  • Google Docs
  • Confluence
How does a non-Creately user access a shared workspace in Creately?

You can share a workspace with view-only permission allowing a non-Creately user to access and view the workspace using the relevant workspace URL. You can learn more about this in this knowledge article.

Have more questions? Check out our support section