{"id":17872,"date":"2020-06-11T22:21:19","date_gmt":"2020-06-11T11:21:19","guid":{"rendered":"https:\/\/creately.com\/blog\/?p=17872"},"modified":"2025-10-29T15:42:21","modified_gmt":"2025-10-29T04:42:21","slug":"training-remote-employees","status":"publish","type":"post","link":"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/","title":{"rendered":"How to Train Remote Employees | Best Practices and Tools"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\n<p>Working from home is the new normal. Even before the COVID-19 pandemic fundamentally changed the way we work, many teams had members working remotely 100% of the time, and many of them received their training virtually.&nbsp;<\/p>\n\n\n\n<p>Where technology has made it possible to <a href=\"https:\/\/creately.com\/blog\/business\/remote-interview-best-practices\/\">conduct remote interviews<\/a>, hire, and <a href=\"https:\/\/creately.com\/guides\/remote-onboarding\/\">onboard employees online<\/a>, training them virtually has become much easier with the tools available.\u00a0\u00a0\u00a0<\/p>\n\n\n\n<p>Training is critical to the development of an employee, whether they are just starting their career or have many years of experience.&nbsp;<\/p>\n\n\n\n<p>The same principles of training teams onsite apply to training remote teams, but the latter requires a more methodical approach. In this post, we\u2019ll walk you through the best practices of training remote employees successfully, and the tools you can use during the process.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to Train Remote Employees&nbsp;<\/h3>\n\n\n\n<p>Below are some of the best practices you can follow when managing remote employee training.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/video-conference-5162927_1920-1024x683.jpg\" alt=\"training remote employees \" class=\"wp-image-17874\" srcset=\"https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/video-conference-5162927_1920-1024x683.jpg 1024w, https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/video-conference-5162927_1920-300x200.jpg 300w, https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/video-conference-5162927_1920.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Walk Them through the Training Schedule&nbsp;<\/h3>\n\n\n\n<p>Once you evaluate your remote employees and identify their training requirements, lay out the relevant training process for them, and create a schedule.&nbsp;<\/p>\n\n\n\n<p>Share the schedule with the trainees to allow them to familiarize themselves with it. As required walk them through it and clarify what is expected of them during and at the end of the training.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Maintain a Consistent Training Schedule<\/h3>\n\n\n\n<p>Make sure that the training program is incorporated well with the daily responsibilities of the trainee. This will help motivate them to complete the program faster and keep it consistent than a training program that takes place once and never again.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Use Video Conferencing Whenever Possible&nbsp;<\/h3>\n\n\n\n<p>Lack of in-person supervision is a common challenge in training remote employees. However, this can be effectively overcome by leveraging video conferencing. <\/p>\n\n\n\n<p>It\u2019ll help you build a personal connection with the trainee, ensure they are paying attention, evaluate their performance, create a more interactive experience, and guide them through the learning process yourself.&nbsp;<\/p>\n\n\n\n<p><em>Tip: Schedule regular check-ins with the trainee to learn their progress and discuss issues they may have encountered.&nbsp;<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Make Sure Their Learning Material is Easy to Access&nbsp;&nbsp;<\/h3>\n\n\n\n<p>The ability to access learning resources anytime from any device is important to a remote employee. As such make sure you have provided resources that can be accessed with or without an internet connection and from any device.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use a learning management system to keep training material centrally located and accessible from anywhere&nbsp;<\/li>\n\n\n\n<li>Send resources that can be downloaded and referred to offline&nbsp;<\/li>\n\n\n\n<li>Use Single Sign-on access to training platforms&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Encourage Informal Learning with Peers&nbsp;&nbsp;<\/h3>\n\n\n\n<p>In an office, a new employee can turn around and ask for help from the person sitting next to them, or discuss things while having lunch or by the water cooler. <\/p>\n\n\n\n<p>While remote employees can\u2019t do the same, you can encourage these interactions online with the help of the communication platforms you use. <\/p>\n\n\n\n<p>Create Slack channels, Whatsapp groups, etc. where the trainee can share their issues and peers can share tips, best practices, and resources to help them out.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Keep Things Interesting&nbsp;<\/h3>\n\n\n\n<p>To keep remote employees engaged and motivated to continue on with their training program you can&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reward their effort with <a href=\"https:\/\/creately.com\/usage\/editable-certificate-template\/\">certificates<\/a> recognizing their progress&nbsp;<\/li>\n\n\n\n<li>Set milestones to keep them going&nbsp;<\/li>\n\n\n\n<li>Use different training methods such as video training, gamification, etc.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Invest in the Right Tools for Training Remote Employees<\/h3>\n\n\n\n<p>To successfully carry out the above steps, you need to invest in the correct set of tools. Here you\u2019ll need<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Learning Management Systems (LMS)&nbsp;<\/h4>\n\n\n\n<p>LMS streamlines the administration, documentation, tracking, reporting, automation, and delivery of training programs for remote employees. They\u2019ll help you build personalized training courses for remote employees based on their training needs.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s a <a href=\"https:\/\/elearningindustry.com\/directory\/software-categories\/learning-management-systems\/use-cases\/employee-training\">list<\/a> of LMS software you can consider for employee training.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Communication Tools&nbsp;<\/h4>\n\n\n\n<p>Training an employee requires constantly communicating with them. To do so effectively with a remote employee, you\u2019ll need more than a telephone. T<\/p>\n\n\n\n<p>There are many communication tools out there that provide video conferencing, instant messaging, and screen sharing. To name a few <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a rel=\"noreferrer noopener\" aria-label=\"Zoom (opens in a new tab)\" href=\"https:\/\/zoom.us\/\" target=\"_blank\">Zoom<\/a><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" aria-label=\"Slack (opens in a new tab)\" href=\"https:\/\/slack.com\/\" target=\"_blank\">Slack<\/a> <\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" aria-label=\"Skype (opens in a new tab)\" href=\"https:\/\/www.skype.com\/en\/\" target=\"_blank\">Skype<\/a><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" aria-label=\"MS Teams (opens in a new tab)\" href=\"https:\/\/www.microsoft.com\/en\/microsoft-365\/microsoft-teams\/group-chat-software\" target=\"_blank\">MS Teams<\/a> <\/li>\n\n\n\n<li><a href=\"https:\/\/gsuite.google.com\/products\/meet\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Google Meet  (opens in a new tab)\">Google Meet <\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Whiteboarding Tools&nbsp;<\/h4>\n\n\n\n<p>On-site, you can use a whiteboard to explain company processes and strategies easily with visuals. <\/p>\n\n\n\n<p>When what you explain in words is accompanied by a visual, it makes more sense. You can create the same experience with remote employees by using an online whiteboard software like <a rel=\"noreferrer noopener\" aria-label=\"Creately (opens in a new tab)\" href=\"https:\/\/creately.com\/\" target=\"_blank\">Creately<\/a>. It\u2019ll help you explain concepts more effectively with visuals and diagrams.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"526\" src=\"https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/Screenshot-2020-06-05-at-11.45.48-1024x526.png\" alt=\"\" class=\"wp-image-17888\" srcset=\"https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/Screenshot-2020-06-05-at-11.45.48-1024x526.png 1024w, https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/Screenshot-2020-06-05-at-11.45.48-300x154.png 300w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Project\/ Task Management Tools&nbsp;<\/h4>\n\n\n\n<p>Although used for managing projects, these tools can be repurposed to track, manage, and assess the training progress of remote employees. <\/p>\n\n\n\n<p>You can use it to create the training schedule, set deadlines and milestones, and monitor their progress. Here you can use tools like <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a rel=\"noreferrer noopener\" aria-label=\"Asana (opens in a new tab)\" href=\"https:\/\/asana.com\/\" target=\"_blank\">Asana<\/a><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" aria-label=\"Trello (opens in a new tab)\" href=\"https:\/\/trello.com\/\" target=\"_blank\">Trello<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.favro.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Favro (opens in a new tab)\">Favro<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Document Management Tools&nbsp;<\/h4>\n\n\n\n<p>These help organize and manage permission to all training material and resources online. You can use tools like <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a rel=\"noreferrer noopener\" aria-label=\"Google Drive (opens in a new tab)\" href=\"https:\/\/www.google.com\/drive\/\" target=\"_blank\">Google Drive<\/a><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" aria-label=\"Google Docs (opens in a new tab)\" href=\"https:\/\/www.google.com\/docs\/about\/\" target=\"_blank\">Google Docs<\/a><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" aria-label=\"One Drive (opens in a new tab)\" href=\"https:\/\/onedrive.live.com\/about\/en-gb\/\" target=\"_blank\">One Drive<\/a><\/li>\n<\/ul>\n\n\n\n<p>Check out more useful <a href=\"https:\/\/creately.com\/blog\/remote-working-tools-infographic\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"tools for remote teams (opens in a new tab)\">tools for remote teams<\/a>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Got More Tips on Training Remote Employees?&nbsp;<\/h3>\n\n\n\n<p>Even if you don\u2019t get the chance to guide remote employees in-person, technology has made it possible to effectively train employees online. We hope these best practices will set you up for success with training your remote employees.&nbsp;<\/p>\n\n\n\n<p>Want to be a more productive team while working from home? Here\u2019s our <a href=\"https:\/\/creately.com\/guide\/working-from-home\/practical-guide-for-teams\/\">practical guide to working from home<\/a>.&nbsp;<\/p>\n\n\n\n<p>We\u2019d love to know any other best practices you follow when training remote employees. Share your tips in the comments section below.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Working from home is the new normal. Even before the COVID-19 pandemic fundamentally changed the way we work, many teams had members working remotely 100% of the time, and many of them received their training virtually.&nbsp; Where technology has made&#8230;<span class=\"continue-reading\"> <a href=\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/\">Read More<\/a><\/span><\/p>\n","protected":false},"author":24,"featured_media":17881,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9260,9282],"tags":[1498,1497,1496,1495,1500,1499],"class_list":["post-17872","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hr-planning","category-remote-working","tag-how-to-train-employees-remotely","tag-how-to-train-remote-employees","tag-remote-employee-training","tag-remote-workforce-training","tag-training-employees-remotely","tag-training-remote-teams"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Training Remote Employees | Best Practices and Essential Tools<\/title>\n<meta name=\"description\" content=\"Learn how to effectively train remote employees. Best practices and essential tools to create successful training programs to train remote employees online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Training Remote Employees | Best Practices and Essential Tools\" \/>\n<meta property=\"og:description\" content=\"Learn how to effectively train remote employees. Best practices and essential tools to create successful training programs to train remote employees online.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/\" \/>\n<meta property=\"og:site_name\" content=\"Creately Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/creately\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-11T11:21:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-29T04:42:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/How-to-train-remote-employees.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1555\" \/>\n\t<meta property=\"og:image:height\" content=\"687\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Amanda Athuraliya\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Amanda Athuraliya\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/\"},\"author\":{\"name\":\"Amanda Athuraliya\",\"@id\":\"https:\/\/creately.com\/blog\/#\/schema\/person\/28418b6a4bfad4765af535837cda356d\"},\"headline\":\"How to Train Remote Employees | Best Practices and Tools\",\"datePublished\":\"2020-06-11T11:21:19+00:00\",\"dateModified\":\"2025-10-29T04:42:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/\"},\"wordCount\":962,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/creately.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/How-to-train-remote-employees.png\",\"keywords\":[\"How to train employees remotely\",\"How to train remote employees\",\"Remote employee training\",\"Remote workforce training\",\"Training employees remotely\",\"Training remote teams\"],\"articleSection\":[\"HR Planning\",\"Remote Working\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/\",\"url\":\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/\",\"name\":\"Training Remote Employees | Best Practices and Essential Tools\",\"isPartOf\":{\"@id\":\"https:\/\/creately.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/creately.com\/blog\/remote-working\/training-remote-employees\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d3n817fwly711g.cloudfront.net\/uploads\/2020\/06\/How-to-train-remote-employees.png\",\"datePublished\":\"2020-06-11T11:21:19+00:00\",\"dateModified\":\"2025-10-29T04:42:21+00:00\",\"description\":\"Learn how to effectively train remote employees. 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