Business is all about change and Creately is no exception to this rule. We have been thinking about how we can improve the plans that we offer to Creately premium subscribers. We want to improve them by making them more approachable and simpler to understand for all our users. Now that we have done our thinking it is time for you to have your say – after you see the new plans below we are [...]

At Cinergix we’re committed to providing the best online diagramming software with Creately.com. But we also know you expect more from us than just a great software application. That’s why we’re introducing our first customer charter. It’s our commitment to outstanding customer service and providing the best online diagramming experience – that’s the Creately experience. It covers many of the things that will help make your Creately experience as enjoyable as possible, from how to [...]

As Twitter becomes more popular and pervasive, it has become an essential tool for start-ups to engage with their customers. Here at Creately, we actively engage our users, supporters and even the occasional detractor on Twitter. Recently, we wanted to understand what our customers say to us on Twitter so @Indu went through our Twitter archives and put together this simple connections map of our @Creately Twitter account to capture some of our more active users and what [...]

Here at Creately we’re passionate about providing great customer support. Graham, your favourite support guy, and the rest of the team work round the clock to ensure you have the best possible experience with our service. As a follow up to our previous post on using Google Wave to deliver a new support experience, we are now happy to give away 10 invites to Google Wave, so you can try it out for yourself. We [...]

On Thursday night I went to Ideapitch ’09 with was run by Student Entrepreneurs | Agents of Change. This was the finals of the IdeaPitch ’09 events. There were 8 student groups pitching in two categories. The first being for plain ideas, and second for established ideas or businesses. There were some fantastic ideas, my favourites being Heart Park (compassionate car parking) and iWannaTutor (social tutor and student network). Special mention to Green Wall Garden, [...]