In our efforts to drive conversations with our customers and garner quality feedback, we’ve added a new star ratings page to the Creately.com site. The feedback page appears after a user signs out of the Creately application. The idea behind it is to provide a quick and simple mechanism for users to provide us with feedback – hence the intentional simplicity of the form. The Challenge Getting reliable and honest feedback from the user of [...]

Just went thru 10 Steps to Terrific Twittering – basically a boiled down version of all of @guykawasaki‘s tips for Power twittering. As a young startup, we already practice many of these tips, but there were some that I had not truly appreciated the value of, until reading this post. 1) Follow your Followers This is one of Guy’s commandments for Twitter. At Creately I wasn’t sure it that’s the way it should work for [...]

The question of how we can help our users draw beautiful diagrams often comes up here at Creately. During a usability discussion, when the issue of our color palette came up, we realized that while the palette does have a whole bunch of colors, most of them don’t look good when applied on your designs.